---
schema_version: "1"
id: 205ed77e6b11e2f2ba6c54956e69fdbf9dfd00b68767679789820d60fc63b23a
title: Special Cases of Explicit Recommendations
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/cc/264-0-0/b2c_special_cases_of_recommendations.md
canonical_url: https://help.salesforce.com/s/articleView?id=cc.b2c_special_cases_of_recommendations.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 535c21a912f61d65b8181f31e93e267a4c63aad2a60f048952f61de2286ee56a
description: It's important to understand how B2C Commerce behaves in special circumstances.
products:
  - Commerce
  - B2C Commerce
release: "264"
---
# Special Cases of Explicit Recommendations

It's important to understand how B2C Commerce behaves in special circumstances.

There is a dependency between functionality exposed within Business Manager and the configuration of the extensible Recommendation business object. This table describes how B2C Commerce behaves under certain scenarios.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
        <col>
        <col>
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" id="d214710e37">Scenario</th>
          <th scope="col" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" id="d214710e40">B2C Commerce Behavior</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="Scenario" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d214710e37 ">A recommendation exists but its type is no longer available in
            the value definition list of the <em>RecommendationType</em> attribute.</td>

          <td data-label="B2C Commerce Behavior" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d214710e40 ">B2C Commerce shows the integer value without a display name.
            B2C Commerce doesn't include the invalid values in the dropdown menu lists for
            filtering by type. View these values when you edit an existing
            recommendation.</td>

        </tr>
        <tr class="">
          <td data-label="Scenario" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d214710e37 ">There are no attribute value definitions for the
            <em>RecommendationType</em> attribute.
          </td>

          <td data-label="B2C Commerce Behavior" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d214710e40 ">You can't create a recommendation in this case. Select a valid
            type when creating a recommendation through Business Manager.</td>

        </tr>
        <tr class="">
          <td data-label="Scenario" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d214710e37 ">A source or target object (for example, category or product)
            is no longer in the catalog, but related recommendations were not
            removed.</td>

          <td data-label="B2C Commerce Behavior" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d214710e40 ">
            <p>Orphaned recommendations appear in the Recommendations section of Business
              Manager, where you can delete them. The SKU for both the source and target
              products appear, but their names indicate <em>NOT AVAILABLE.</em>
            </p>
            <p style="margin-bottom:0;">Orphaned recommendations are also included in an export. Recommendations
              that reference non-existing products can be imported, but do not affect the
              application.</p>
          </td>

        </tr>
      </tbody>
    </table>

## Related Links

[Recommendations](https://help.salesforce.com/s/articleView?id=cc.b2c_recommendations.htm&release=264.0.0&type=5 "Use B2C Commerce to implement recommendations using a variety of approaches.")