---
schema_version: "1"
id: 3e69a57d95ae27d5f6e87d4b092441aa4663886f174d8ea149bbbd77ed063028
title: B2C Shopper Agent Subagent and Action Support
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/cc/264-0-0/b2c_shopper_agent_subagent_action_support.md
canonical_url: https://help.salesforce.com/s/articleView?id=cc.b2c_shopper_agent_subagent_action_support.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 01c9895485a12c94c9aa5212d082f8185a831f52379034a59d744be1900e8726
description: The Shopper Agent can't use these subagents and actions available in Agentforce Builder.
products:
  - Commerce
  - B2C Commerce
release: "264"
---
# B2C Shopper Agent Subagent and Action Support

The Shopper Agent can't use these subagents and actions available in Agentforce Builder.

Unsupported subagents:

- General CRM
- Single Record Summary

Unsupported agent actions:

- Identify Object by Name
- Identify Record by Name
- Query Records
- Query Records With Aggregate
- Summarize Record
- Draft or Revise Email
- Update Record Fields
- Extract Fields And Values From User Input