---
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id: 1e60b985f969d73588331daecdfe9053457988021b817213699672ab2c791065
title: Search for Customers in B2C Commerce
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/cc/264-0-0/b2c_searching_for_customers.md
canonical_url: https://help.salesforce.com/s/articleView?id=cc.b2c_searching_for_customers.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 38c58009bbcdfc2febd12923d2e032f7e8389365547673be2b5a08bd381d4d7b
description: Search using simple or advanced search parameters in B2C Commerce.
products:
  - Commerce
  - B2C Commerce
release: "264"
---
# Search for Customers in B2C Commerce

Search using simple or advanced search parameters in B2C Commerce.

After a customer registers in the storefront, view their information in Business Manager. See Customers.

Customer profile search results return the most relevant results first. An algorithm decides how close a match is relative to the information provided. When you enter the name Smith for example, the search results can include Smith, Smyth, and Schmidt, with Smith appearing at the top of the results.

Salesforce B2C Commerce performs full text case insensitive search. In multi-word searches, word order is irrelevant. B2C Commerce searches for all possible word orders. Wildcards aren’t supported.

When elastic search for customer search is enabled, the advanced search with query string parameters for customer attributes accepts only full string values.

You can also use this service programmatically through the B2C Commerce API.

1. Click App Launcher ![App Launcher](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/cc/b2c_merchandiser_administrator/images/appLauncher.png), and then select **site** | **Customers** | **Customers**.
2. On the Customers page, click **Find** without entering a customer name or ID number.
    
    The entire list of customers appears.
3. Enter a customer name or ID number in the search field and click **Find** for a simple search.
4. Click the **Advanced** link.
    1. On the Customers from Customer List - site page, provide as much filtering information as you want, including extended attributes qualified by values.
    2. Enter one or more basic customer attributes such as the following:
        
        - Customer No
        - First Name
        - Last Name
        - Status (Active, Inactive)
        - External Authentication Status
        - Login
        - Email
        - ZIP/Postal Code
    3. Select up to four extended attributes, for example, Mobil Phone (phoneMobile) and Creation Date (creationDate).
    4. Select an equation operator for each attribute (equals, not equals, less than, greater than, less or equal, greater or equal).
    5. Enter the value, for example, Company Name equals Business.
        
        Select or enter a date using a widget. Wildcards such as \* aren’t supported.
    6. Select the operator to use between extended attributes (Default, OR, AND).
        
        For example:
        
        Creation Date - less than - 02/14/2017 2:57 PM
        
        AND
        
        Company - equals - Business
5. Enter one or more advanced search details and click **Find**.
    
    Search results appear beneath the Advanced Search entry fields.