--- schema_version: "1" id: afaa3cc7fce9bbf28aeca21921b63b9a3336ac0ed989ad16c3d1d6c04feeab6d title: Connect to the Channel Partner collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/cc/264-0-0/b2c_product_feed_connect.md canonical_url: https://help.salesforce.com/s/articleView?id=cc.b2c_product_feed_connect.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 9c1cdbb0ca9d63da707b4543c83c24ad767eca64e41a1f11b81af60ebf366e6b description: Configure the SFTP connection between B2C Commerce and your channel partner (OpenAI or Google) to allow product feed uploads. products: - Commerce - B2C Commerce release: "264" --- # Connect to the Channel Partner Configure the SFTP connection between B2C Commerce and your channel partner (OpenAI or Google) to allow product feed uploads. Before you begin, ensure that the feature switches for your channel are turned on: - **OpenAI**: Turn on the **Enable OpenAI Feed Generation (CFT)** and **Enable OpenAI Feed SFTP Upload** feature switches. - **Google**: Turn on the **Google Feed SFTP Upload** feature switch. Also ensure that you have the Secure File Transfer Protocol (SFTP) credentials for your channel: - **OpenAI**: OpenAI provides the credentials when onboarding your merchant account. - **Google**: You retrieve the credentials from Google Merchant Center. The SFTP connection allows B2C Commerce to securely upload your product feed to the channel partner's infrastructure. Once connected, B2C Commerce stores the credentials securely in the B2C Commerce keystore, and you can reuse them across multiple sites in your realm. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/images/icon_note.png) Note For the Google feed, by connecting you agree to the Terms and Conditions regarding data transfer. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/images/icon_note.png) Note Although you can reuse the same credentials across multiple sites, we recommend using different SFTP credentials for each unique site that you configure this integration with, so that feed uploads for different sites don't interfere with each other. You enter SFTP credentials in the **SFTP Configuration** section of the **General Settings** tab. For the rest of the General Settings configuration, see [Configure Product Feed General Settings for OpenAI](https://help.salesforce.com/s/articleView?id=cc.b2c_openai_feed_general_settings.htm&release=264.0.0&type=5 "On the General Settings tab, enter your SFTP credentials and the seller information that OpenAI requires to list your B2C Commerce products. Optionally, set global overrides for the price and image columns that apply to every row in your feed.") or [Configure Product Feed General Settings for Google](https://help.salesforce.com/s/articleView?id=cc.b2c_google_feed_general_settings.htm&release=264.0.0&type=5 "On the General Settings tab, enter the SFTP credentials that Google Merchant Center provides to connect your store. Optionally, set global overrides for the price and image columns that apply to every row in your feed."). Restriction SFTP credentials can be entered only on production instances, and the daily feed sync runs only on production. You can configure Business Details, field mappings, product filter rules, and the feed preview on any non-production instance: development, staging, or sandbox. 1. Click App Launcher ![App Launcher](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/cc/b2c_merchandiser_administrator/images/appLauncher.png), and then select **Merchant Tools** | **Site** | **AI & Social Integrations**, and then select your channel (**OpenAI** or **Google**). The channel configuration page opens. 2. On the **General Settings** tab, in the **SFTP Configuration** section, enter your SFTP credentials: 1. For **SFTP Username**, enter your SFTP username. 2. For **SFTP Password**, enter your SFTP password. 3. Click **Connect**. Business Manager validates the credentials by attempting to connect to the SFTP server. If the credentials are invalid, B2C Commerce displays an error message and you can correct them before proceeding. If successful, the status changes to **Connected** and B2C Commerce stores the credentials securely. The SFTP Username and SFTP Password fields are disabled to prevent accidental modifications. Your B2C Commerce site is now connected to the channel partner, and other sites in your realm can reuse the stored credentials. B2C Commerce stores the credentials with a channel-specific ID: - **OpenAI**: `openai-sftp-{systemDomain}` - **Google**: `google-sftp-`, where `` is the site name with spaces replaced by hyphens (for example, `google-sftp-NTO-Outfitters`) To change your SFTP credentials after connecting, you must first disconnect and then reconnect with the new credentials. - Turn on the daily feed sync to start uploading your product feed. - Configure field mappings to customize how B2C Commerce sends your product data to the channel partner. **Disconnect from the channel partner:** To disconnect, on the **General Settings** tab, in the **SFTP Configuration** section, click **Disconnect**. When you disconnect: - B2C Commerce removes the channel configuration. - B2C Commerce deletes the stored SFTP credentials from the keystore. - The **Enable Daily Feed Sync** toggle is automatically turned off. - Your field mapping data is preserved and is available when you reconnect.