--- schema_version: "1" id: cb39273b933500c4ae7fcfe3ee20d3361d2ab23eb1fed2d4eb77c2841a7c2eb5 title: Log Center Dashboard collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/cc/264-0-0/b2c_log_center_dashboard.md canonical_url: https://help.salesforce.com/s/articleView?id=cc.b2c_log_center_dashboard.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 6b6a4d59645098aaf612d69d079a8d084ad964f1ab56b90707f2e64ec137f539 description: The Log Center dashboard shows request traffic, the busiest requests, and recurring stack traces for one realm and instance over a selected time range. products: - Commerce - B2C Commerce release: "264" --- # Log Center Dashboard The Log Center dashboard shows request traffic, the busiest requests, and recurring stack traces for one realm and instance over a selected time range. Log Center opens on a landing dashboard that brings key operational signals together in one place. Use it to understand traffic patterns, identify your busiest requests, and spot recurring errors without starting from a log search. Use the realm selector in the Log Center header to choose the realm to review. Then select an instance and a time range at the top of the dashboard. The dashboard covers one realm at a time, so the results stay focused on the system that you are investigating. ![Log Center header with Dashboard selected, and Instance and Time filters for a production instance over the last 4 hours.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/cc/b2c_merchandiser_administrator/images/b2c_log_center_dashboard_instance_time.png) ## Dashboard Sections The dashboard is organized into three sections. - **Traffic:** Request volume, active sessions, response time, system workload, and orders. - **Requests:** The requests that are most active in the selected period, including call volume, duration, and errors. - **Top Stack Traces:** The stack traces that occur most often, so you can focus on repeated application failures. ## Traffic The **Traffic** section shows how the selected instance is performing over the chosen time range. The summary cards show these metrics. - **Total Requests**: The total number of platform requests during the selected time range. - **Peak Sessions**: The highest number of active sessions per minute in the selected time range. This count includes Storefront, OCAPI, Business Manager, and Job sessions. - **Response Time (P95)**: The highest 95th-percentile response time in the selected time range. P95 is the response time at or below which 95% of requests completed. The charts add operational context. - **Max System Workload** shows CPU and memory utilization, so you can recognize periods of higher system demand. - **Orders** shows placed, failed, and canceled orders per minute across your sites. Select **Explore** on a summary card to open the related dashboard detail for that metric. ![Traffic section with Total Requests, Peak Sessions, and Response Time cards, plus Max System Workload and Orders charts.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/cc/b2c_merchandiser_administrator/images/b2c_log_center_dashboard_traffic.png) ## Requests The **Requests** section identifies the request types that drive activity on the selected instance. The **Top 10 requests** table combines controllers, OCAPI categories, and SCAPI API families, and then ranks them by total calls in the selected time range. For each request, review these values. - **Total Calls** and the change from the equivalent previous period. - **Average Duration** and the change from the equivalent previous period. - **Total Errors**, including separate **4xx** and **5xx** error counts and their changes from the equivalent previous period. Use this view to find unexpected increases in request volume, slower request paths, or requests with a growing number of client or server errors. ![Requests section showing the Top 10 requests table with call volume, average duration, and error counts.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/cc/b2c_merchandiser_administrator/images/b2c_log_center_dashboard_requests.png) ## Top Stack Traces The **Top Stack Traces** section focuses on repeated application errors. It shows the ten most frequent stack-trace IDs for each time bucket in the selected range, and then ranks them by total occurrences. Use this section to: - Identify stack traces that recur often or increase over time. - Compare how the most common failures occur across the selected time range. - Select a stack-trace label to inspect the message associated with that stack trace. This view is a starting point for error investigation. After you identify a recurring stack trace, use the associated message and Log Center search to investigate the underlying requests and logs. ![Top Stack Traces chart of the ten most frequent stack traces in each time bucket.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/cc/b2c_merchandiser_administrator/images/b2c_log_center_dashboard_stack_traces.png) ## Tips for Using the Dashboard - Start with a focused time range when you investigate a recent issue. Then expand the range to see whether the behavior recurs. - Review Traffic first to understand overall activity. Then use Requests and Top Stack Traces to narrow the investigation. - Compare the change values in the Requests table with the equivalent previous period to distinguish normal variation from a meaningful increase. - Select the realm and instance to investigate before you draw conclusions from the dashboard data.