---
schema_version: "1"
id: fe08be0dfee6c7495179205afcd02c733c883e33307e75a6a4d48cffe879cf30
title: Download Active Data on Production
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/cc/264-0-0/b2c_downloading_active_data_on_production.md
canonical_url: https://help.salesforce.com/s/articleView?id=cc.b2c_downloading_active_data_on_production.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c4829632dfce4a644ec46c39fbcc59f90876724f21e4c0155f42038445118378
description: If active data is enabled for your B2C Commerce site, all data is accumulated from your Production instance and automatically imported into your Production and Staging instances.
products:
  - Commerce
  - B2C Commerce
release: "264"
---
# Download Active Data on Production

If active data is enabled for your B2C Commerce site, all data is accumulated from your Production instance and automatically imported into your Production and Staging instances.

To use this data on your Sandbox instance, download the file from the Production instance and import it into your Sandbox instance. You can also obtain the .csv file via WebDAV from the impex directory on your Production instance.

1. On your Production instance, click App Launcher ![App Launcher](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/cc/b2c_merchandiser_administrator/images/appLauncher.png), and then select **Merchant Tools** | **Online Marketing** | **Active Data** | **Import & Export**.
2. On the Active Data Import & Export page, click **Download**.
    
    You can't import a file into the Salesforce B2C Commerce database without first uploading it.
3. On the Manage Import Files page, select the file you want to download.
    
    The active data feed name has the following format:
    
    ```
    activedata-product-sitename-YYYYMMDD.csv
    ```
    
    _For example: activedata-product-MySite-20250115.csv_
4. Click **Uncompress** or **Compress**.
    
    When you uncompress a .zip file, you create a .csv file. When you compress a .csv file, you create a .zip file.