---
schema_version: "1"
id: b0d10754ece7384bafe2239e16c92cbdb5627cdd6c9f8fc2f3dc4b2d9e8645ae
title: Delete Customers in B2C Commerce
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/cc/264-0-0/b2c_deleting_customers.md
canonical_url: https://help.salesforce.com/s/articleView?id=cc.b2c_deleting_customers.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 982990dee87193ae2658824d40f49e236f286ed2c8799c23d700a8cfe0e110ee
description: Delete one or more customers.
products:
  - Commerce
  - B2C Commerce
release: "264"
---
# Delete Customers in B2C Commerce

Delete one or more customers.

When you delete multiple customers, Salesforce B2C Commerce does this in batch mode. We recommend you use the Import & Export feature when deleting more than 1000 customers at a time. Deleting a customer deletes all address books, wallets, credentials, product lists, baskets, and active, B2C Commerce Einstein, and Analytics Data from the system.

1. Click App Launcher ![App Launcher](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/cc/b2c_merchandiser_administrator/images/appLauncher.png), and then select **site** | **Merchant Tools** | **Customers** | **Customers**
2. On the Customers page, search for the customers you want to delete using simple or advanced search.
3. Select one or more customers, or select all customers and click **Delete**.
    
    A message appears `Are you sure that you want to execute the following action for these items: delete?` Click **OK**.
4. Or Click the **Edit All** or **Edit Selected** button to select in batch mode.
5. Select **Delete Customers** and then click **Next**.
    1. On the Step 1: Select Action page, select **Delete Customers**.
        
        A message appears, `This customer processing action will delete all selected customers. Click Finish to start this action, click Cancel to abort.`
    2. On the Step 2: Delete Customers - Confirmation page, click **Finish**.
        
        The Batch Processing window opens, first showing the process running, and then showing that it finished.