---
schema_version: "1"
id: dacfb1fcb84cd7562bb8c04fa9286be1fec72a4f655a1a6d7489a36c76268082
title: Create an Order Promotion Rule in B2C Commerce
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/cc/264-0-0/b2c_creating_order_promotion_rules.md
canonical_url: https://help.salesforce.com/s/articleView?id=cc.b2c_creating_order_promotion_rules.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 7ad53b7455005df3350ed1a2297699f8ea589a6eedaf3d64bd5f55d54a6f22e5
description: An order promotion rule applies to the entire order, for example, 20% off on all orders in April.
products:
  - Commerce
  - B2C Commerce
release: "264"
---
# Create an Order Promotion Rule in B2C Commerce

An order promotion rule applies to the entire order, for example, 20% off on all orders in April.

1. Click App Launcher ![App Launcher](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/cc/b2c_merchandiser_administrator/images/appLauncher.png), and then select **Merchant Tools** | **Site** | **Online Marketing** | **Promotions**.
2. Click **New**.
3. Enter or select the general promotion information and click **Apply**.
4. For the promotion class, select **Order**.
5. Select a promotion type.
6. Specify the discount. You can tier discounts.
    
    Keep in mind that bonus product discounts have unique behaviors that you can configure in promotion preferences.
    
    If you select Choice of Bonus Products as the discount, you have to change your storefront application.
7. To exclude products, click **Edit**, select excluded products, and click **Apply**.
    
    You can select **Also exclude products or items that have received a product-level discount**. Entire SKUs or individual items are excluded in the basket or order depending on the Product Promotion Class Exclusivity preference.
    
    If your rule grants a percent off an order total, the promotion doesn't include the cost of an excluded product in the total discounted amount.
8. To specify qualifying products, click **Edit**.
    
    If you don't set qualifying products, all products in the order contribute towards the merchandise total.
9. If your promotion discounts an order based on payment method, under Payment Methods, click **Edit** and select the payment methods.
    
    You can't create a payment method discount for bonus products and choice of bonus products order promotion classes. A payment method discount is calculated when the order is placed, before bonus products are chosen.
    
    A split payment can occur if the customer uses more than one of the qualifying payment methods. To prevent a promotion from applying to split payment orders, contact Salesforce Customer Support.
10. To alert customers that their order is approaching a discount promotion, select **Alert**. Enter the amount that the merchandise total must be to trigger the condition.
11. Click **Apply**.

#### See Also

- [Add a Discount to a Promotion (Video)](https://salesforce.vidyard.com/watch/FBuHxig6rn3rubJB8wYNQb)