---
schema_version: "1"
id: 8012d568c19df28bd12b60d34597ff4f62e96b5ed510bb6f651759aa81adc338
title: Configure Single or Multiple-Code Coupons for B2C Commerce
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/cc/264-0-0/b2c_configure_single_multiple_code_coupons.md
canonical_url: https://help.salesforce.com/s/articleView?id=cc.b2c_configure_single_multiple_code_coupons.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e008aa15227ceb9fb3dc674038f01fc186efdf301b0902c22d5bd3c586acfb65
description: Create a single-code coupon or multiple-code coupons, depending on your B2C storefront's promotional needs. Single-code coupons use one code for all customers, multiple-code coupons use multiple unique codes. The code is what you share with customers through marketing campaigns.
products:
  - Commerce
  - B2C Commerce
release: "264"
---
# Configure Single or Multiple-Code Coupons for B2C Commerce

Create a single-code coupon or multiple-code coupons, depending on your B2C storefront's promotional needs. Single-code coupons use one code for all customers, multiple-code coupons use multiple unique codes. The code is what you share with customers through marketing campaigns.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/images/icon_note.png)

Note To automate the creation of many codes with a prefix, use system-generated codes. See [System-Generated Coupon Codes](https://help.salesforce.com/s/articleView?id=cc.b2c_system_generated_coupon_codes_intro.htm&language=en_US).

1. Click App Launcher ![App Launcher](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/cc/b2c_merchandiser_administrator/images/appLauncher.png), and then select **Merchant Tools** | **Online Marketing** | **Coupons**.
2. On the Coupons page, click **New**.
3. Enter an ID.
4. Select whether the coupon is case-sensitive, which determines whether the shopper can enter codes in upper or lower case. `No` is the default.
    
    When B2C Commerce looks up a coupon code, it uses the site's default locale for character conversion. If you change the default locale, any existing case-insensitive codes with locale-specific characters, such as the Turkish letter i can stop working or behave inconsistently.
5. Select the coupon type.
    
    - **Single Code (merchant-defined)**. Enter a code that you define, for example, FREESHIP14, or a code generated by an external system. Use a unique code for each site. You can use a single coupon with one or more promotions.
    - **Multiple Codes (merchant-defined)**.
6. Save your changes.
    
    The Edit Coupon page opens. From this page, configure general settings, including the number and time frame for coupon redemptions, assign coupons to campaigns, and view redeemed coupons.
7. Complete any additional configuration, and save your changes.

#### See Also

- [Configure System-Generated Coupon Codes for B2C Commerce](https://help.salesforce.com/s/articleView?id=cc.b2c_configure_system_generated_codes.htm&language=en_US)