---
schema_version: "1"
id: 7b8cb552090cb7fa39073dbeea23e5bc214b73aa13733e11f1b4da55ab933e11
title: Change History
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/cc/264-0-0/b2c_change_history.md
canonical_url: https://help.salesforce.com/s/articleView?id=cc.b2c_change_history.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 4f9e59e4959a355e66f07e9f01b9a8814e3b976461efc4ed05045ac8f44fdc4b
description: Configure which B2C Commerce objects you want to track, and view the change history on staging and production instances. For each object, see when it was created, updated, or deleted.
products:
  - Commerce
  - B2C Commerce
release: "264"
---
# Change History

Configure which B2C Commerce objects you want to track, and view the change history on staging and production instances. For each object, see when it was created, updated, or deleted.

For each change, B2C Commerce generates a _change event,_ which indicates:

- Who (user or job) performed the change
- When the change occurred
- What was the nature of the change (creation, deletion, or update)
- Which specific object was changed

After an object is changed, B2C Commerce stores a JSON representation of the object in its new state. If an object is deleted, B2C Commerce creates and stores a deletion notice indicating the deleted object's type, ID, and name (if available).

Different types of objects are interrelated, so an object's change history often shows changes to related objects, not just changes to the object itself. For example, if a product was added to a category or was removed from a category, the product's change history includes the change event.

B2C Commerce aggregates change events over time. As a consequence, changes aren’t immediately viewable. It can take up to 15 minutes for B2C Commerce to recognize changes and show them in the change history.

View the change history for the following B2C Commerce objects.

- Catalogs and categories
- Content asset
- Custom objects
- Customer groups and lists
- Job schedules
- Library folders
- Organizations
- Price books
- Products
- Recommendations
- Shared product options
- Shared variation attributes
- Sites
- Source code groups
- Store details
- System object types

History tabs aren’t available for the following object types: A/B tests, campaigns, coupons, promotions, search settings, slot configurations, and sorting rules.

## Change History Details

When you’re viewing change history in Business Manager: Click App Launcher ![App Launcher](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/cc/b2c_merchandiser_administrator/images/appLauncher.png), and then select **Administration** | **Operations** | **Change History**. B2C Commerce summarizes changes based on the unique combinations of five variables: date, user, scope, object, and action. Each summary line shows information using the following format:

```
[date] [user] [scope /] object <object_ID>] [ - action] 
```

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col>
          <col>
        </colgroup>
        <tbody>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">date</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">day on which the summarized changes occurred.</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">user</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">One of the following values: name of a user; name of a user followed by
              "(job)" if the user manually started a job; or name of a scheduled job shown
              in the format "job: <em>job_name</em>".</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">scope /</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">
              <p>One of the following values, followed by the slash character. Scope is
                optional and appears only if the scope is ambiguous. For example, the
                scope is ambiguous if you select <strong class="uicontrol">Product</strong> in the
                <code>Object Type</code> field and accept the default values for
                all of the other search fields. This causes B2C Commerce to return
                product changes occurring in multiple scopes, which are then added to the
                summary line to clarify the scope in which the change occurred. If the
                scope isn’t ambiguous—for example, if you select a value in the
                <code>Scope</code> field—it doesn't appear in the summary line:
              </p>
              <ul>
                <li>"Catalog &lt;<code>catalog_ID</code>&gt;" (where
                  <code>catalog_ID</code> is the ID of the catalog)
                </li>

                <li>"Price Book &lt;<code>price_book_ID</code>&gt;" (where
                  <code>price_book_ID</code> is the ID of the price book)
                </li>

                <li>"Inventory List &lt;<code>inventory_list_ID</code>&gt;" (where
                  <code>inventory_list_ID</code> is the ID of the inventory
                  list)
                </li>

                <li>"Library &lt;<code>library_ID</code>&gt;" (where
                  <code>library_ID</code> is the ID of the library)
                </li>

                <li>"Site &lt;<code>site_ID</code>&gt;" (where
                  <code>site_ID</code> is the ID of the site)
                </li>

                <li>"Organization &lt;<code>organization_ID</code>&gt;" (where
                  <code>organization_ID</code> is the ID of the
                  organization)
                </li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">object</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">object type followed by the ID of the object.</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">- action</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">
              <p>A dash character followed by one of the following values: Creation,
                Deletion, Update, or one of the values in the Update Actions column.</p>
              <p style="margin-bottom:0;">The action is optional and appears only if the action is ambiguous. For
                example, the action is ambiguous if you select
                <strong class="uicontrol">Product</strong> in the Object Type field and accept the
                defaults for all of the other search fields. This causes B2C Commerce to
                return product changes related to multiple actions, which are then added
                to the summary line to clarify the action for each change. If the action
                isn't ambiguous—for example, if you select a value in the
                <code>Action</code> field—it doesn't appear in the summary
                line.
              </p>
            </td>

          </tr>
        </tbody>
      </table>

If an object is deleted, B2C Commerce creates and stores a deletion notice indicating the deleted object's type, ID, and name (if available).