---
schema_version: "1"
id: 4b76007bb7c2bda1c10bf44903647b4970f7eb8af1dc4737f9c95f4d68888066
title: Analytics and Reporting for Promotions in B2C Commerce
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/cc/264-0-0/b2c_analytics_and_reporting_for_promotions.md
canonical_url: https://help.salesforce.com/s/articleView?id=cc.b2c_analytics_and_reporting_for_promotions.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 95d2a46267e6e1df950e34ba29ff7789f9f4f738c1b7922f5beb9614b9fabf32
description: Salesforce B2C Commerce reports on promotions via analytics reports, the debug logger, and system logs.
products:
  - Commerce
  - B2C Commerce
release: "264"
---
# Analytics and Reporting for Promotions in B2C Commerce

Salesforce B2C Commerce reports on promotions via analytics reports, the debug logger, and system logs.

## Processing Reports

Because many implementations use pipelines to process promotions, the Pipeline Usage and Pipeline Errors reports can provide useful information when testing and troubleshooting promotions.

See [Reports & Dashboards Technical dashboard](https://help.salesforce.com/s/articleView?id=cc.b2c_technical_dashboard.htm&release=264.0.0&type=5 "The B2C Commerce Reports & Dashboards Technical Reports dashboard gives you insights about your site’s server-side technical operations data, including pipelines and controllers."). You can also use the Pipeline Debugger.

## Conversion Reports

The Promotion Conversion dashboard tracks promotion conversions. See [Reports & Dashboards Promotion Conversion dashboard](https://help.salesforce.com/s/articleView?id=cc.b2c_promotion_conversions_dashboard.htm&release=264.0.0&type=5 "The B2C Commerce Reports & Dashboards Promotion Conversion dashboard gives you insights about the performance of the promotions that you display on your storefront. You can use the dashboard to evaluate the effectiveness of your promotion strategy. You also can identify the promotions that convert site traffic to revenue and the promotions that underperform.").

## System Logs

The system logs capture information related to API processing, data staging, and error handling. These logs can provide useful information when troubleshooting promotion-related issues.

See [Understanding Log Files.](https://developer.salesforce.com/docs/commerce/b2c-commerce/guide/b2c-log-files-overview.html)