---
schema_version: "1"
id: 7c15137132143bd2a74461e6b0bc0fe767fa9faf189f3bc2446847e3ebd097d7
title: Add Excluded Products to a Promotion in B2C Commerce
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/cc/264-0-0/b2c_adding_excluded_products.md
canonical_url: https://help.salesforce.com/s/articleView?id=cc.b2c_adding_excluded_products.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: baa641ff19d0044e5b6487f29805bbd7dec212e686ac6bba509ad3e7462be53c
description: Specify products to be excluded from order promotions. For example, you can exclude products (SKUs) that represent gift certificates or products that don't qualify for any promotion because they’re already discounted in price books.
products:
  - Commerce
  - B2C Commerce
release: "264"
---
# Add Excluded Products to a Promotion in B2C Commerce

Specify products to be excluded from order promotions. For example, you can exclude products (SKUs) that represent gift certificates or products that don't qualify for any promotion because they’re already discounted in price books.

This option is available for order promotions of type: With amount of qualifying products.

1. Click App Launcher ![App Launcher](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/cc/b2c_merchandiser_administrator/images/appLauncher.png), and then select **Merchant Tools** | **Site** | **Online Marketing** | **Promotions**.
2. On the Promotions page, enter or select the general promotion information.
3. Select **Order** for the Promotion Class and select a promotion type.
4. To specify excluded products, Click **Edit**.
5. On the Product Include/Exclude window, specify the qualifier, operator, value, and catalog of products to be `included` in the list of `excluded` products.
    
    If the Qualifier is ID, search and select multiple products in one step with the Business Manager product selection pop-up page. You can also use a name in the search along with the ID (for example, "S1653098, Nokia\*").
6. Click **Add** to add additional types of products to the list.

![Example](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/images/icon_example.png)

Example

"10% discount on orders of $100 or more (DOES NOT INCLUDE GIFT CERTS)".

The assumption is that gift certificates are created as SKUs in the catalog. The storefront user interface shows "10% item-level discount", so it's important that it's set up as an order-level promotion and not a product-level promotion.

The merchant creates this promotion:

 
| Setting | Value |
| --- | --- |
| Promotion class | Order |
| Promotion type | With amount of qualifying products |
| Discount | Buy $100 or more and get 10% off |
| Non-qualifying products | Gift certificates |

- The customer adds a gift certificate for $50 and DVDs costing $60 to the cart. The total order value is $110. The Order promotion doesn't apply because the $100 threshold hasn’t been reached ($110 - GiftCerts = $60).
- The customer adds more DVDs to cart; so that the cart now contains gift certificate $50 and DVDs costing $105. The order promotion now applies because the $100 threshold has been reached. The 10% discount applies on the order value excluding the gift certificates ($155 - GiftCerts = $105; discount = $10.50)