---
schema_version: "1"
id: 7edeaa5ae68cbbc1ff069a9f102d0f807715e6de71aac9508be0a3982600d8e9
title: Account Manager Workflow
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/cc/264-0-0/b2c_account_manager_sso_workflow.md
canonical_url: https://help.salesforce.com/s/articleView?id=cc.b2c_account_manager_sso_workflow.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ff192189416bbe80d7d3ebcc6af9ead03079cb77a58a2498b6fe240641e302fe
description: Learn how data flows through the configurations when you integrate B2C Commerce Account Manager and other Salesforce applications with your identity provider.
products:
  - Commerce
  - B2C Commerce
release: "264"
---
# Account Manager Workflow

Learn how data flows through the configurations when you integrate B2C Commerce Account Manager and other Salesforce applications with your identity provider.

[Which Salesforce Commerce Product Do I Have?](https://help.salesforce.com/s/articleView?id=commerce.comm_what_product.htm&language=en_US)

Single sign-on (SSO) is an authentication method that enables users to access multiple applications with one login and one set of credentials. You can set up your Salesforce org to trust an external identity provider to authenticate users.

![A diagram that illustrates the workflow for integrating B2C Commerce with SSO.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/cc/b2c_merchandiser_administrator/images/b2c_account_manager_sso_1.png)

This diagram illustrates the workflow for integrating B2C Commerce with SSO.

1. A third-party management system manages identities and user accounts
2. Salesforce Identity authenticates users and identities.
3. Customers access B2C Commerce tools and applications.
4. SSO works across Salesforce Clouds.

## Login Flow with Salesforce Identity

Use this guided flow chart to understand how Salesforce Identity authenticates Account Manager users.

![A diagram that illustrates the sequence of steps for login with Salesforce Identity.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/cc/b2c_merchandiser_administrator/images/b2c_account_manager_login_flow.png)

#### See Also

- [Design Considerations](https://help.salesforce.com/s/articleView?id=cc.b2c_account_manager_sso_design_considerations.htm&release=264.0.0&type=5 "Keep these design considerations in mind when you integrate B2C Commerce Account Manager and other Salesforce applications with your identity provider.")
- [Configurations](https://help.salesforce.com/s/articleView?id=cc.b2c_account_manager_sso_configurations.htm&release=264.0.0&type=5 "Complete SSO configuration.")