---
schema_version: "1"
id: 8ad02051c9f9c6fe6179758422121ddf3cdd0168e5f32386332c7ec5510dfb98
title: Provisioning Users in Account Manager
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/cc/264-0-0/b2c_account_manager_sso_provisioning_users.md
canonical_url: https://help.salesforce.com/s/articleView?id=cc.b2c_account_manager_sso_provisioning_users.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ef048cc90d0bec6a06f3df2979218f05e8bed009c6e0cb7f877e042df694072f
description: The current version of single sign-on (SSO) doesn’t yet support deletion of user accounts between B2C Commerce Account Manager and Salesforce Identity. An Account Manager admin creates a profile and assigns access for each user to applications like Business Manager or Control Center.
products:
  - Commerce
  - B2C Commerce
release: "264"
---
# Provisioning Users in Account Manager

The current version of single sign-on (SSO) doesn’t yet support deletion of user accounts between B2C Commerce Account Manager and Salesforce Identity. An Account Manager admin creates a profile and assigns access for each user to applications like Business Manager or Control Center.

[Which Salesforce Commerce Product Do I Have?](https://help.salesforce.com/s/articleView?id=commerce.comm_what_product.htm&language=en_US)

When Just in time user provisioning is enabled in Account Manager, a user is automatically provisioned as part of SSO. After a User is provisioned, the Account Manager admin assigns roles to the user. The role assignment allows the user to access B2C Commerce Applications.

Until automatic deletion is available, the link between an Account Manager user and a Salesforce Identity profile persists. A deleted user in Salesforce Identity isn’t able to log in to Account Manager. An admin must reset the account in Account Manager to unlink accounts from Salesforce Identity.

#### See Also

- [Bulk Migration or Creation of Account Manager Users](https://help.salesforce.com/s/articleView?id=cc.b2c_account_manager_sso_bulk_migration.htm&release=264.0.0&type=5 "An open source tool, Salesforce Commerce Cloud (SFCC)-CI CLI (https://github.com/SalesforceCommerceCloud/sfcc-ci) provides user management bulk actions in B2C Commerce Business Manager and Account Manager.")
- [Partners and Single Sign-On to Salesforce](https://help.salesforce.com/s/articleView?id=cc.b2c_account_manager_sso_partners_and_sso.htm&release=264.0.0&type=5 "Your company security policies drive partner login through your IDP (Identity Provider). Some IDPs offer guest logins that don’t require a license. Alternatively, your partners can log into B2C Commerce apps with their existing Account Manager credentials.")
- [Account Manager Workflow](https://help.salesforce.com/s/articleView?id=cc.b2c_account_manager_sso_workflow.htm&release=264.0.0&type=5 "Learn how data flows through the configurations when you integrate B2C Commerce Account Manager and other Salesforce applications with your identity provider.")
- [Configurations](https://help.salesforce.com/s/articleView?id=cc.b2c_account_manager_sso_configurations.htm&release=264.0.0&type=5 "Complete SSO configuration.")