---
schema_version: "1"
id: 8ec1f21a338fd63d5c1b365e179827561d4743de9a7f465fc79fb585e4c11904
title: Log into Account Manager in B2C Commerce
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/cc/264-0-0/b2c_account_manager_login.md
canonical_url: https://help.salesforce.com/s/articleView?id=cc.b2c_account_manager_login.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 4cfb482c09f6b2e93a899bc5f9b94c06b696bd7248906ef9f2cf1334333955cf
description: Account Manager offers two login options, link for single sign-on (SSO) or log in with your username.
products:
  - Commerce
  - B2C Commerce
release: "264"
---
# Log into Account Manager in B2C Commerce

Account Manager offers two login options, link for single sign-on (SSO) or log in with your username.

[Which Salesforce Commerce Product Do I Have?](https://help.salesforce.com/s/articleView?id=commerce.comm_what_product.htm&language=en_US)

1. (Optional) Log into Account Manager with Link for single sign-on (SSO).
    1. In a web browser, go to https://account.demandware.com/.
    2. Click **Link for Single Sign-on**.
        
        You're redirected to Salesforce to log in. After successfully logging into Salesforce, you're redirected to Account Manager and logged in without any further steps.
        
        ![Log in screen.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/cc/b2c_merchandiser_administrator/images/b2c_account_manager_login.png)
        
        ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/images/icon_note.png)
        
        Note If you're logged into multiple Salesforce accounts, you must select the correct username to which your Account Manager account is linked. If you do not see your username in the list, select Log in with Different Username and follow the steps.
    3. Click Use Custom Domain and enter the Salesforce domain you want to use.
    4. Select the Identity Provider you want to use to authenticate. For example, Okta.
2. (Optional) Log into Account Manager with your user name.
    
    1. In a web browser, go to https://account.demandware.com/.
    2. Enter your username (email address) and click **LOG IN**.
    3. Enter your password and click **LOG IN**.
    4. Verify your identity with multi-factor authentication (MFA).
        
        If you’ve already registered an MFA verification method, provide your method to finish logging in. If you haven’t registered a method, you’re prompted to do so before you’re able to log in. If service issues prevent the use of MFA, you can log in with a time-based one-time password (TOTP) from a registered authenticator app. After you enter your username (email address), the login screen shows your registered authenticator apps. Select an app and enter the TOTP. You can’t register a new authenticator during MFA outages. To use this fallback option, make sure that you register at least one authenticator app that supports TOTP.
    
    ![List of registered authenticator apps with TOTP for MFA fallback.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/cc/b2c_merchandiser_administrator/images/b2c_account_manager_mfa_fallback.png)
3. (Optional) If you're setup to use SSO but want to log in with your username.
    1. In a web browser, go to https://account.demandware.com/.
    2. Enter your username (email address) and click **LOG IN**.
    3. Select the Identity Provider you want to use to authenticate. For example, Okta.
    4. Enter your credentials and log in.