---
schema_version: "1"
id: 3f43c49cf02ab7672931520e836d9f4bb42c115f02b480f6393bbd38f0aefcde
title: Related Articles and Questions Reports
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/analytics/264-0-0/networks_related_content_reporting.md
canonical_url: https://help.salesforce.com/s/articleView?id=analytics.networks_related_content_reporting.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f659a75e76d1be8936661beab4d0043162c9281e1c5fa49e82d37e4acba9b9f7
description: Create custom report types so users can report on click-through rates on related articles and questions. Salesforce Einstein suggests related articles and questions in communities. Use the click-through rates reports to create content around the most accessed articles and questions, empowering your customers to find the information they need.
products:
  - Cross Cloud
release: "264"
---
# Related Articles and Questions Reports

Create custom report types so users can report on click-through rates on related articles and questions. Salesforce Einstein suggests related articles and questions in communities. Use the click-through rates reports to create content around the most accessed articles and questions, empowering your customers to find the information they need.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d60379e72">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d60379e72 ">To create, update, and delete custom report types:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d60379e72 ">Manage Custom Report Types</td>

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As an admin, you can create custom report types so users can analyze which related articles and questions are most clicked in a community.

To create a folder of reports for your users:

1. Create a custom report type using Related Content Metrics as the primary object.
2. Create a public folder for related content metric reports. This step requires the Manage Public Reports permission.
3. Using your custom report type, create one or more new custom reports. For example, you can make specific reports on related questions click-through rates and related articles click-through rates. Assign the reports to the new reports folder you created.

After completing these steps, a folder of related content metrics reports is available to your users on the Reports home page.