---
schema_version: "1"
id: 0e4ef929c919c6b8070f39fde85aac5cd93826cc040501a3171e2d2dcd47747a
title: Why doesn’t my report return any data?
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/analytics/264-0-0/faq_reports_why_no_data.md
canonical_url: https://help.salesforce.com/s/articleView?id=analytics.faq_reports_why_no_data.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 118096818a92c3cb442d514825044cb187b7c7b3043e2681afc6adbc0e202960
description: Check with your administrator to make sure that you have access to the records you’re trying to report on. If you’re still not seeing any results in your report, try casting a wider net.
products:
  - Cross Cloud
release: "264"
---
# Why doesn’t my report return any data?

Check with your administrator to make sure that you have access to the records you’re trying to report on. If you’re still not seeing any results in your report, try casting a wider net.

- Show more than your own records. For example, select **Show** | **All accounts**.
- Expand your time frame filters. For example, select All Time for Range, or select a broader custom range.
- Choose field filter operators carefully. If you select Account Owner equals John James, you limit potential results to exactly “John James.” If you don't see the results you expect, consider expanding the selection by using Account Owner contains James instead.
- Check your filter logic. Make sure your combination of conditions isn't excluding all data.

[Limiting your report](https://help.salesforce.com/s/articleView?id=analytics.reports_limiting.htm&release=264.0.0&type=5 "Set limits to the scope of your report to avoid processing too many records. The built-in choices for limiting your results vary according to the object you’re reporting on.") can improve performance, but make sure you're not filtering out the data you want to see.

If your report includes an external object, the results probably don’t reflect the full dataset. External objects behave similarly to custom objects, except that they map to data that’s stored outside your Salesforce org. A report that includes an external object fetches up to 20,000 records for the primary object and can encounter callout limits while fetching external object data. If the report results in few or no rows, try customizing the report to obtain more relevant external object rows.