---
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title: The C360 Semantic Model
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locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/analytics/264-0-0/c360_a_sl_c360sdm_intro.md
canonical_url: https://help.salesforce.com/s/articleView?id=analytics.c360_a_sl_c360sdm_intro.htm&release=264.0.0&type=5
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description: Use the C360 Semantic Data Model (SDM) to get unified and trusted insights when you work across multiple Salesforce products to create cross-cloud KPIs.
products:
  - Data 360
release: "264"
---
# The C360 Semantic Model

Use the C360 Semantic Data Model (SDM) to get unified and trusted insights when you work across multiple Salesforce products to create cross-cloud KPIs.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: All editions supported by <span>Data 360</span>. See <a href="https://help.salesforce.com/s/articleView?id=data.c360_a_dc_editions.htm&amp;language=en_US" target="_blank"><span>Data 360</span> edition availability</a>.</td></tr></tbody></table>

The C360 semantic data model (SDM) is a unified semantic model that serves as a central foundation to define and manage metrics derived from standard Salesforce objects.

- **[Understand the C360 Semantic Model](https://help.salesforce.com/s/articleView?id=analytics.c360_a_sl_c360sdm_considerations.htm&release=264.0.0&type=5)**  
    The C360 Semantic Model integrates Salesforce cloud standard DMOs into a unified model, providing your business context wherever you use Salesforce. With consistent cross-cloud interpretation of your data, the C360 Semantic Model solves the problem of ambiguous metrics and charts by offering a single model that acts as a “primary map” for your data.
- **[Considerations for the C360 Semantic Model](https://help.salesforce.com/s/articleView?id=analytics.c360_a_sl_c360sdm_setup.htm&release=264.0.0&type=5)**  
    Note the considerations and requirements to work with the C360 Semantic Model.
- **[Install and Manage the C360 Semantic Model](https://help.salesforce.com/s/articleView?id=analytics.c360_a_sl_c360sdm_setup_task.htm&release=264.0.0&type=5)**  
    The C360 Semantic Model is automatically added to your default data space when you have Tableau Next. This procedure is for adding the C360 Semantic Model to additional data spaces.
- **[Tune the C360 Semantic Model for AI Readiness](https://help.salesforce.com/s/articleView?id=analytics.c360_a_sl_c360sdm_tune.htm&release=264.0.0&type=5)**  
    Before rolling out Tableau Next assets to your team, first calibrate Tableau Agent responses with verified questions and business preferences.
- **[Delete the C360 Semantic Model](https://help.salesforce.com/s/articleView?id=analytics.c360_a_sl_c360sdm_uninstall_task.htm&release=264.0.0&type=5)**  
    You can delete the C360 Semantic Model from Setup or the App Hub.
- **[C360 Semantic Model Metrics, DMOs, and Calculated Fields](https://help.salesforce.com/s/articleView?id=analytics.c360_a_sl_c360sdm_metrics.htm&release=264.0.0&type=5)**  
    The C360 Semantic Model includes the following metrics, data model objects (DMO), and calculated fields.