---
schema_version: "1"
id: 892a19fc4e5b0bed4391a1b7045ba1bd2b1d902e7f7522e1c13f149248db51a8
title: Subscribe to Multiple Shared Collections
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/analytics/264-0-0/bi_subscriptions_collections.md
canonical_url: https://help.salesforce.com/s/articleView?id=analytics.bi_subscriptions_collections.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f8c332cef612feb4a0f022e4db365e3ea73a41f7d380d997d0b8ede359430531
description: Subscribe to collections of lenses and receive a daily or weekly email with updates on your most important charts and metrics, and table data in .csv attachments. Subscribe to as many as four collections that you created or that were shared with you. Each collection subscription has its own schedule for when you receive CRM Analytics email.
products:
  - CRM Analytics
  - Cross Cloud
release: "264"
---
# Subscribe to Multiple Shared Collections

Subscribe to collections of lenses and receive a daily or weekly email with updates on your most important charts and metrics, and table data in `.csv` attachments. Subscribe to as many as four collections that you created or that were shared with you. Each collection subscription has its own schedule for when you receive CRM Analytics email.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in Salesforce Classic and Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with CRM Analytics, which is available for an extra cost in <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions. Also available in <strong>Developer</strong> Edition.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d128836e74">User Permissions
            Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d128836e74 ">To set subscriptions on CRM Analytics lenses and dashboard widgets:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d128836e74 ">Subscribe to CRM Analytics Assets</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d128836e74 ">To subscribe to tables and receive email with table data in attached .csv
            files:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d128836e74 ">Download CRM Analytics Data</td>

        </tr>
      </tbody>
    </table>

To subscribe to a collection, follow these steps.

1. Click the collection on the CRM Analytics home page.
2. Arrange the collection so that it’s in the order you want. The first 20 lenses are included in the subscription.
3. Select **Subscribe** in the menu.
    
    ![Collection page with open menu and Subscribe command highlighted](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/bi/images/bi/bi_subscribe_collections.png)
4. Set the schedule for your subscription email, and click **Save** to start the subscription at the next occurrence of your specified time. Or click **Save and Run** to start it immediately and then continue at the set time and frequency.

Subscription emails include a link to the collection on the CRM Analytics home page and direct links to each lens.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/images/icon_note.png)

Note Lenses created using Salesforce Analytics Query Language (SAQL) appear as charts and tables in the email. If a lens isn’t in SAQL format, the email provides only the link to view the lens within CRM Analytics.

To see a preview of your subscription, click **Subscriptions** on the CRM Analytics home page and select your collection. In the Subscription Preview, click the title of a lens to open it in lens mode.

To take action from the Subscription Preview, open the menu on the chart or table.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/images/icon_note.png)

Note When you subscribe to a table, the Subscription Preview shows the first rows of the table and you can scroll to see succeeding rows. The subscription email body contains a placeholder for the table and a `.csv` file of the table data is attached.

To change the frequency or timing of subscription emails, go to Subscriptions on the CRM Analytics home page, select your collection, and click **Edit**.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/images/icon_note.png)

Note To receive emails, **Enabled** must be selected.

![Schedule Subscriptions dialog](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/bi/images/bi/bi_subscriptions_schedule.png)

To delete your subscription to a collection, select **Delete** from the menu on the Subscription Preview.

![Subscription Preview with menu showing Delete](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/bi/images/bi/bi_subscribe_collections_preview.png)

Take note of these considerations for CRM Analytics subscriptions.

- You can subscribe to as many as 4 collections, each with its own schedule. Each subscription email can include up to 20 lenses. The maximum number of users per org with the same schedule is 100.
- Dashboards within a collection don’t appear in the subscription email. Lenses in Salesforce Analytics Query Language (SAQL) format appear as charts and tables in the email. If a lens isn’t in SAQL format, the email provides only the link to the lens within CRM Analytics. To convert a lens to SAQL, open the lens in the Query Mode, run the query, and then save.
- A collection subscription is dynamic, which means that adding, reordering, or deleting lenses in the collection is automatically reflected in the subscription email and preview. A lens subscription is dynamic, which means that any change saved to a subscribed lens is automatically reflected in the subscription email and preview.
- Unlike Widget Subscriptions, the order of lenses in a collection subscription can’t be changed in the Subscription Preview. To reorder subscription email, rearrange your collection. The first 20 lenses of the collection are included in the subscription email.
- Unlike Widget Subscriptions, the titles of lenses within a collection subscription aren’t editable.
- Unlike Widget Subscriptions, individual lenses in a collection can’t be deleted in the Subscription Preview. To remove a lens from the subscription, delete it from the collection.
- Deleting a collection also deletes the subscription to that collection.
- Subscriptions can include all lenses except maps.
- Table data `.csv` attachments can be up to 3 MB each, with total attachments per email up to 15 MB.
- When creating collections for others to subscribe to, save your lenses in SAQL format and be sure that users have access to them.

#### See Also

- [Curate and Share Insights with Collections](https://help.salesforce.com/s/articleView?id=analytics.bi_home_collections.htm&release=264.0.0&type=5 "Collections enable you to curate analytics to create a more personalized experience that makes it easier to find and use the information that matters most to you. Your analytics can be drawn from different apps and folders into a single collection that brings together all items in one place. In addition, collections can be used to personalize the home page and save you time and effort in finding the information you need.")
- [Get Scheduled Updates with Email Subscriptions](https://help.salesforce.com/s/articleView?id=analytics.bi_subscriptions.htm&release=264.0.0&type=5 "Subscribe to lenses and dashboard widgets and receive a daily or weekly email with updates on your most important charts and metrics, and table data in .csv attachments.")