---
schema_version: "1"
id: 7052a49a9882cbd8129368e0b525b82aa8456e7eaf2e71bbfea6d0211a6f6585
title: Which Analytics Mobile Experience Do I Use?
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/analytics/264-0-0/bi_mobile_experience_guide.md
canonical_url: https://help.salesforce.com/s/articleView?id=analytics.bi_mobile_experience_guide.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a62151ce42d910650501fe641bd9d4f71b1c991a71b53ce5b8485b024dafe014
description: "CRM Analytics gives you multiple ways to get insights on the go: CRM Analytics in the Salesforce app and CRM Analytics for iOS and Android. Find out which mobile experience is right for you."
products:
  - CRM Analytics
  - Cross Cloud
release: "264"
---
# Which Analytics Mobile Experience Do I Use?

CRM Analytics gives you multiple ways to get insights on the go: CRM Analytics in the Salesforce app and CRM Analytics for iOS and Android. Find out which mobile experience is right for you.

The right mobile analytics experience depends on what you want to do.

- For the best mobile analytics experience in the CRM workflow, use CRM Analytics in the Salesforce app, which features embedded dashboards and record actions.
- For the most focused analytics on-the-go experience, use CRM Analytics for iOS or Android and its advanced features like lenses, notifications, and offline data access.

Check out this breakdown of key CRM Analytics features based on business needs.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
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      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d26542e53">Business Need</th>
          <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d26542e56">CRM Analytics for iOS</th>
          <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d26542e59">CRM Analytics for Android</th>
          <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d26542e62">Salesforce app (iOS and Android)</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="Business Need" class="slds-cell-wrap" style="vertical-align:top;" headers="d26542e53 ">
            <p>Want to add mobile-optimized insights to a record page? </p>
            <p style="margin-bottom:0;">Put relevant insights where they matter most: directly in a Salesforce record. To
              optimize CRM workflow with embedded insights, use CRM Analytics in the Salesforce
              app. </p>
          </td>

          <td data-label="CRM Analytics for iOS" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e56 ">&nbsp;</td>

          <td data-label="CRM Analytics for Android" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e59 ">&nbsp;</td>

          <td data-label="Salesforce app (iOS and Android)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e62 ">
            <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/resources-global/_corporate/images/checkmark.png" alt="Checkmark icon indicating true"></span>
          </td>

        </tr>
        <tr class="">
          <td data-label="Business Need" class="slds-cell-wrap" style="vertical-align:top;" headers="d26542e53 ">
            <p>Want to take action on insights directly from CRM Analytics? </p>
            <p style="margin-bottom:0;">To create, update, and interact with Salesforce records from charts and tables in
              dashboards, we recommend CRM Analytics in the Salesforce app. While CRM Analytics
              for iOS and Android support some record actions, CRM Analytics in the Salesforce app
              is optimized for turning your insights into actions, all in one place. Learn more
              about enabling <a href="https://help.salesforce.com/s/articleView?id=analytics.bi_dashboards_actions_help.htm&amp;release=264.0.0&amp;type=5" title="Let users take action on insights directly from CRM Analytics. Add actions to charts and tables in lenses and dashboards.">actions for analytics
                users</a>.</p>
          </td>

          <td data-label="CRM Analytics for iOS" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e56 ">&nbsp;</td>

          <td data-label="CRM Analytics for Android" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e59 ">&nbsp;</td>

          <td data-label="Salesforce app (iOS and Android)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e62 ">
            <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/resources-global/_corporate/images/checkmark.png" alt="Checkmark icon indicating true"></span>
          </td>

        </tr>
        <tr class="">
          <td data-label="Business Need" class="slds-cell-wrap" style="vertical-align:top;" headers="d26542e53 ">
            <p>Want to launch analytics dashboards from a Salesforce record page?</p>
            <p style="margin-bottom:0;">If you want to fast-track how mobile users access dashboards from records, use CRM
              Analytics in the Salesforce app. For example, create a custom quick action on an
              account record so account owners can launch a sales metrics dashboard with relevant
              filters applied directly from the record. </p>
          </td>

          <td data-label="CRM Analytics for iOS" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e56 ">&nbsp;</td>

          <td data-label="CRM Analytics for Android" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e59 ">&nbsp;</td>

          <td data-label="Salesforce app (iOS and Android)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e62 ">
            <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/resources-global/_corporate/images/checkmark.png" alt="Checkmark icon indicating true"></span>
          </td>

        </tr>
        <tr class="">
          <td data-label="Business Need" class="slds-cell-wrap" style="vertical-align:top;" headers="d26542e53 ">
            <p>Want to explore data and uncover key business insights on your mobile device? </p>
            <p style="margin-bottom:0;">If you want to use a lens to dive into the details in your data and build an
              on-the-go query, use CRM Analytics for iOS or Android. They’re optimized for
              exploration beyond visualizations like charts and tables. </p>
          </td>

          <td data-label="CRM Analytics for iOS" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e56 ">
            <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/resources-global/_corporate/images/checkmark.png" alt="Checkmark icon indicating true"></span>
          </td>

          <td data-label="CRM Analytics for Android" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e59 ">
            <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/resources-global/_corporate/images/checkmark.png" alt="Checkmark icon indicating true"></span>
          </td>

          <td data-label="Salesforce app (iOS and Android)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e62 ">
            <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/resources-global/_corporate/images/checkmark.png" alt="Checkmark icon indicating true"></span>
          </td>

        </tr>
        <tr class="">
          <td data-label="Business Need" class="slds-cell-wrap" style="vertical-align:top;" headers="d26542e53 ">
            <p>Want to launch analytics assets directly from your own custom mobile app?</p>
            <p style="margin-bottom:0;">To open a specific dashboard from your custom mobile app or apply filters to a
              dashboard when it’s launched, use CRM Analytics for iOS or Android. They support
              deep linking, which lets you launch a dashboard from a third-party or web
              application. Learn more about <a href="https://help.salesforce.com/s/articleView?id=analytics.bi_analytics_launch_from_ios.htm&amp;release=264.0.0&amp;type=5" title="The CRM Analytics mobile app supports deep linking URL schemes, which allow a user to launch the app from a third-party or web application.">deep
                linking</a>.</p>
          </td>

          <td data-label="CRM Analytics for iOS" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e56 ">
            <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/resources-global/_corporate/images/checkmark.png" alt="Checkmark icon indicating true"></span>
          </td>

          <td data-label="CRM Analytics for Android" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e59 ">
            <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/resources-global/_corporate/images/checkmark.png" alt="Checkmark icon indicating true"></span>
          </td>

          <td data-label="Salesforce app (iOS and Android)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e62 ">&nbsp;</td>

        </tr>
        <tr class="">
          <td data-label="Business Need" class="slds-cell-wrap" style="vertical-align:top;" headers="d26542e53 ">
            <p>Want to view and analyze data when internet access isn’t available?</p>
            <p style="margin-bottom:0;">If you need your data any time and any place, use CRM Analytics for iOS. It lets
              you access important insights even when you’re offline. Learn more about <a href="https://help.salesforce.com/s/articleView?id=analytics.bi_mobile_offline.htm&amp;release=264.0.0&amp;type=5" title="View and analyze data on your mobile device when internet access isn’t available.">offline access</a>. </p>
          </td>

          <td data-label="CRM Analytics for iOS" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e56 ">
            <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/resources-global/_corporate/images/checkmark.png" alt="Checkmark icon indicating true"></span>
          </td>

          <td data-label="CRM Analytics for Android" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e59 ">&nbsp;</td>

          <td data-label="Salesforce app (iOS and Android)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e62 ">&nbsp;</td>

        </tr>
        <tr class="">
          <td data-label="Business Need" class="slds-cell-wrap" style="vertical-align:top;" headers="d26542e53 ">
            <p>Want to track important metrics in your Watchlist?</p>
            <p style="margin-bottom:0;">A Watchlist is your one-stop hub for tracking trends across multiple dashboards. If
              you love your watchlist in CRM Analytics desktop, you can access it in CRM Analytics
              for iOS. </p>
          </td>

          <td data-label="CRM Analytics for iOS" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e56 ">
            <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/resources-global/_corporate/images/checkmark.png" alt="Checkmark icon indicating true"></span>
          </td>

          <td data-label="CRM Analytics for Android" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e59 ">&nbsp;</td>

          <td data-label="Salesforce app (iOS and Android)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e62 ">&nbsp;</td>

        </tr>
        <tr class="">
          <td data-label="Business Need" class="slds-cell-wrap" style="vertical-align:top;" headers="d26542e53 ">
            <p>Want to get notified when a metric reaches a goal or dips below a specified amount? </p>
            <p style="margin-bottom:0;">If on-the-go alerts and notifications are important to your business needs, use CRM
              Analytics for iOS. Learn more about <a href="https://help.salesforce.com/s/articleView?id=analytics.bi_setup_mobile_notifications.htm&amp;release=264.0.0&amp;type=5" title="Push notifications let your users know when their data conditions have been met. For example, push notifications let users know when a number goal was reached or when it dipped below a specified amount.">push notifications</a>.</p>
          </td>

          <td data-label="CRM Analytics for iOS" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e56 ">
            <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/resources-global/_corporate/images/checkmark.png" alt="Checkmark icon indicating true"></span>
          </td>

          <td data-label="CRM Analytics for Android" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e59 ">&nbsp;</td>

          <td data-label="Salesforce app (iOS and Android)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d26542e62 ">&nbsp;</td>

        </tr>
      </tbody>
    </table>

#### See Also

- [Download CRM Analytics for Mobile](https://help.salesforce.com/s/articleView?id=analytics.bi_mobile_download.htm&release=264.0.0&type=5 "Click the link to download CRM Analytics in the Salesforce app, or CRM Analytics for iOS and Android.")