---
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title: Learn What You Can Do with CRM Analytics
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/analytics/264-0-0/bi_get_started_wave_assets.md
canonical_url: https://help.salesforce.com/s/articleView?id=analytics.bi_get_started_wave_assets.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ffbb6e4a89acbb221302ec0971714e7ccc7f1e6f405c6453fc9b7f6e00b8d114
description: Introduce yourself to the CRM Analytics way of data exploration.
products:
  - CRM Analytics
  - Cross Cloud
release: "264"
---
# Learn What You Can Do with CRM Analytics

Introduce yourself to the CRM Analytics way of data exploration.

- **[Explore and Visualize Your Data Interactively](https://help.salesforce.com/s/articleView?id=analytics.bi_explorer_process.htm&release=264.0.0&type=5)**  
    Data exploration is an iterative process. It typically involves these steps: view, explore, refine, save, and share.
- **[Collections of Data in CRM Analytics](https://help.salesforce.com/s/articleView?id=analytics.bi_explorer_data_collections.htm&release=264.0.0&type=5)**  
    CRM Analytics collects and organizes your data in datasets, lenses, dashboard, and apps. These collections, also known as “CRM Analytics assets,” represent levels of data refinement—from raw data that’s uploaded from your source systems to highly curated, packaged views of your data.
- **[Data Exploration Concepts](https://help.salesforce.com/s/articleView?id=analytics.bi_explorer_exploration_concepts.htm&release=264.0.0&type=5)**  
    As you learn how to explore and visualize your data, it’s helpful to review key concepts such as visualization, measure, and dimension.
- **[What Is a Dashboard?](https://help.salesforce.com/s/articleView?id=analytics.bi_dashboard.htm&release=264.0.0&type=5)**  
    A CRM Analytics dashboard is a collection of widgets that work together to tell a data story from multiple angles. Depending on what you want the dashboard to show or how to behave, you can add different widgets, such as key performance indicators, charts, tables, filters, and images.
- **[Key Elements of a CRM Analytics Dashboard](https://help.salesforce.com/s/articleView?id=analytics.bi_dashboard_read.htm&release=264.0.0&type=5)**  
    A dashboard isn’t just for reading. It’s for carrying on a conversation based on one or more datasets that matter to your company. Don’t only look at the pictures—use the tools on the dashboard to dive deeper into the data that you care about. Go ahead, click around, and explore!
- **[Query Your Data to Know Your Business](https://help.salesforce.com/s/articleView?id=analytics.bi_query_data_to_know_business.htm&release=264.0.0&type=5)**  
    It’s great to have a gut feeling about how well your business is doing. However, before you take action, test the feeling against your data. Ask your data questions.

#### See Also

- [Converse with Your Data](https://help.salesforce.com/s/articleView?id=analytics.bi_explore_conversations.htm&release=264.0.0&type=5 "Ask data questions using non-technical language, and view answers in automatically configured charts. Start with a common word or two, and CRM Analytics provides relevant suggestions that you can accept or edit.")
- [Learn to Explore Data](https://help.salesforce.com/s/articleView?id=analytics.bi_explorer_explore_dataset.htm&release=264.0.0&type=5 "See what unexpected insights you can surface by interactively exploring and visualizing your data, using CRM Analytics tools.")
- [Build CRM Analytics Dashboards](https://help.salesforce.com/s/articleView?id=analytics.bi_dashboard_build_flex.htm&release=264.0.0&type=5 "Build a CRM Analytics dashboard to continuously monitor key metrics of your business, analyzing the results by key dimensions, like region, products, and time period. Add interactive charts that synthesize information into an easy-to-read format. To complement the charts, add tables that show record-level details. Add filters to allow dashboard viewers to change the focus of the results. Create customized layouts to optimize the display of a dashboard on different types of devices, like mobile phones, tablets, and desktops.")
- [Create and Share CRM Analytics Apps to Give Business Users a Big Data Picture](https://help.salesforce.com/s/articleView?id=analytics.bi_app.htm&release=264.0.0&type=5 "CRM Analytics apps are purpose-built sets of analyses and answers that tell a story about a specific area of your business.")