---
schema_version: "1"
id: 83a28b681d7349ccfb9c59af8a0bf0d6d34fe35592a6e78d8e4214c611c553ee
title: Considerations When Viewing Dashboards in a Mobile Web Browser
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/analytics/264-0-0/bi_embed_mobile.md
canonical_url: https://help.salesforce.com/s/articleView?id=analytics.bi_embed_mobile.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: bf25153631c34708709ce7e7ef4f30735392c41fdbe0bb4a6d84e51bff971342
description: When you access dashboards in a mobile browser outside the Salesforce mobile app, keep these limitations in mind.
products:
  - CRM Analytics
  - Cross Cloud
release: "264"
---
# Considerations When Viewing Dashboards in a Mobile Web Browser

When you access dashboards in a mobile browser outside the Salesforce mobile app, keep these limitations in mind.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in Salesforce Classic and Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with CRM Analytics, which is available for an extra cost in <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions. Also available in <strong>Developer</strong> Edition.</td></tr></tbody></table>

- You can access dashboards in the Salesforce mobile app from record layouts, within a Lightning page tab, and via custom links and buttons. Viewing embedded dashboards on mobile browsers isn’t supported.
- Dashboards with multiple scrolling charts aren’t optimized for mobile browsers.
- Users can view saved dashboard views on mobile, but the menu for managing saved views isn’t accessible due to space constraints.
- When adding list selectors to dashboards, make them wide enough to render on mobile.
- Dashboard links that are set to open in a new window open the CRM Analytics mobile app.
- Widget dropdown menus aren’t supported, which means Explore, Share, Details, Annotate, Set Notification, and bulk actions, if configured, aren’t available.
- Sharing actions aren’t available.
- Record-level actions and bulk actions on tables aren’t supported.
- Global filters can’t be adjusted.
- Charts don’t include hover-over information (tooltips).
- Some filters, such as range selectors, aren’t optimized for mobile touch behavior.

#### See Also

- [Integrate Dashboards Into Your Mobile Users’ Workflow](https://help.salesforce.com/s/articleView?id=analytics.bi_mobile_dashboard_embed.htm&release=264.0.0&type=5 "CRM Analytics in the Salesforce mobile app gives you several ways to access and interact with dashboards.")