---
schema_version: "1"
id: 7fdaa6b4c13dc7c8c1a9e36fa57c8a080f23a9d45c3d34406f3d9a53fcd8ff1c
title: Use Text Clustering to Analyze Unstructured Data
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/analytics/264-0-0/bi_edd_story_unstructured_data.md
canonical_url: https://help.salesforce.com/s/articleView?id=analytics.bi_edd_story_unstructured_data.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d364ab97c2227dcc6147c9ac1715c215d893be5a1b37bcf00d7cf9c48ee401b7
description: Text clustering reduces unstructured data to its top keywords and enables you to quickly reveal hidden insights and improve decision making.
products:
  - CRM Analytics
  - Cross Cloud
release: "264"
---
# Use Text Clustering to Analyze Unstructured Data

Text clustering reduces unstructured data to its top keywords and enables you to quickly reveal hidden insights and improve decision making.

### Required Editions

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/images/icon_note.png)

Note Einstein Discovery stories are now models. We wish we could snap our fingers to update the name everywhere, but you can expect to see the previous name in a few places until we replace it.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in Salesforce Classic and Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with CRM Analytics, which is available for an extra cost in <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions. Also available in <strong>Developer</strong> Edition.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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              <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d175287e52">User Permissions Needed</th>
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              <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d175287e52 ">To configure text fields in a model:</td>
              <td class="slds-cell-wrap" style="vertical-align:top;" headers="d175287e52 ">Create and Update Einstein Discovery Models</td>
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1. In Model Settings, select a variable that contains unstructured data, such as comments, and click **Text Clustering** from the **Transform** dropdown menu.
    
    ![Text clustering.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/bi/images/bi/bi_edd_story_unstructured_data.png)
2. Click **Train Model**. Return to Model Settings after the update is complete to review the identified keyword clusters in the table and chart.
    
    ![Text clustering results.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/bi/images/bi/bi_edd_story_unstructured_data_2.png)
3. Use the search window to locate specific keyword instances.