---
schema_version: "1"
id: e16b5e8db7acba04e43dead71169e3df0197755b3b5fb6091b74af54fb3d62af
title: Metrics for Multiclass Classification Use Cases
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/analytics/264-0-0/bi_edd_model_metrics_multiclass.md
canonical_url: https://help.salesforce.com/s/articleView?id=analytics.bi_edd_model_metrics_multiclass.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d53fffd1440fe04772f1761cd85f18945815f4b3358c2a8e86076c56bd98b5e3
description: The multiclass classification use case is based on categorical variables with 3–10 possible outcomes. The Model Metrics tabs show quality statistics associated with multiclass models.
products:
  - CRM Analytics
  - Cross Cloud
release: "264"
---
# Metrics for Multiclass Classification Use Cases

The multiclass classification use case is based on categorical variables with 3–10 possible outcomes. The Model Metrics tabs show quality statistics associated with multiclass models.

- **[Overview Tab for Multiclass Classification Use Cases](https://help.salesforce.com/s/articleView?id=analytics.bi_edd_model_metrics_overview_multiclass.htm&release=264.0.0&type=5)**  
    The Overview tab shows an at-a-glance summary of your model’s quality.
- **[Model Evaluation Tab for Multiclass Classification Use Cases](https://help.salesforce.com/s/articleView?id=analytics.bi_edd_model_metrics_model_evaluation_multiclass.htm&release=264.0.0&type=5)**  
    The Model Evaluation tab provides information about a model’s performance and cross-validation results.
- **[Prediction Examination Tab for Multiclass Classification Use Cases](https://help.salesforce.com/s/articleView?id=analytics.bi_edd_model_metrics_prediction_examination_multiclass.htm&release=264.0.0&type=5)**  
    The Prediction Examination tab allows you to interact with the model metrics and see how they stack up against actual outcomes in the training data.

#### See Also

- [View the R Code](https://help.salesforce.com/s/articleView?id=analytics.bi_edd_model_metrics_rcode.htm&release=264.0.0&type=5 "The R code contains the transformations made to your CRM Analytics dataset and scoring code. Inspect the code to examine the underlying details of the model that Einstein Discovery produced. R code is available for Binary Classification models.")
- [Evaluate Model Quality](https://help.salesforce.com/s/articleView?id=analytics.bi_edd_model_metrics.htm&release=264.0.0&type=5 "Model performance metrics reveal quality measures and associated details for a model. Use model performance to evaluate a model's ability to predict an outcome. When ready, you then deploy a model to Salesforce to predict outcomes in production.")