---
schema_version: "1"
id: 5d26d70850753073cb2e55fe798c6e2f8840264f3e8e465409a0f9d20c0ae55b
title: Handle Live Data Alerts
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/analytics/264-0-0/bi_edd_model_manager_live_data_alert.md
canonical_url: https://help.salesforce.com/s/articleView?id=analytics.bi_edd_model_manager_live_data_alert.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 341c0b02539147df6a92b46f35561728e56aa1b3abfb5c3b4e6586ba04e5e778
description: Live data monitoring detects when your production data contains high levels of missing or out-of-bounds values—indications that your model’s accuracy is declining. Model Manager surfaces alerts so that you can easily see what’s happening in your data.
products:
  - CRM Analytics
  - Cross Cloud
release: "264"
---
# Handle Live Data Alerts

Live data monitoring detects when your production data contains high levels of missing or out-of-bounds values—indications that your model’s accuracy is declining. Model Manager surfaces alerts so that you can easily see what’s happening in your data.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/images/icon_note.png)

Note Einstein Discovery stories are now models. We wish we could snap our fingers to update the name everywhere, but you can expect to see the previous name in a few places until we replace it.

To handle live data alerts:

1. In Model Manager, open a prediction definition.
    
    Einstein Discovery shows you when detected missing or out-of-bounds values exceed configured thresholds.
    
    ![Model performance monitoring alerts](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/bi/images/bi/bi_edd_model_performance_monitoring_alerts_links.png)
2. To investigate, click either **Review Alerts** or the link in the Alerts column.
    
    The Live Data Alerts window shows you alerts with tabs for each model in the prediction definition.
    
    ![Data alerts window](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/bi/images/bi/bi_edd_model_performance_monitoring_alerts_modal.png)
    
    Bar charts show you occurrences of data issues by outcome value. Orange represents the number of rows with issues (out-of-bound or missing values).
3. To see details for an outcome value, hover over its bar in the chart.
    
    ![Hover over a bar to see details.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/bi/images/bi/bi_edd_model_performance_monitoring_alerts_hover.png)
4. Address any issues.
    
    - To review and tune model settings, click **View Model** at the bottom of the screen.
    - To address out-of-bounds issues, consider refreshing the CRM Analytics dataset with data that better represents the outcome you want to predict.
    - To address missing values, consider using the Replace Missing Values transformation in model settings.
    
    When finished, create a model version to automatically train the model, and then deploy and update the model in Salesforce. Einstein automatically resets performance monitoring statistics for the latest model version.

#### See Also

- [Configure Model Quality Notifications](https://help.salesforce.com/s/articleView?id=analytics.bi_edd_model_manager_notify.htm&release=264.0.0&type=5 "Models drift when characteristics in the real world data diverge significantly from the training data used to build them. Einstein can send out alert notifications if your model performance falls below configured thresholds. Significant increases in prediction error rates, missing values, or out-of-bounds values can trigger notifications, as well as detected disparate impact among variables being analyzed for bias. You can set alert thresholds, schedule weekly or monthly performance evaluation cycles, and specify who will receive notifications.")