---
schema_version: "1"
id: 82799eff8e878fae28c5fb9c7fcc400d1a9c294f2e7bbf818912e1423d8a1cec
title: Considerations When Opening a Dashboard View
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/analytics/264-0-0/bi_dashboards_views.md
canonical_url: https://help.salesforce.com/s/articleView?id=analytics.bi_dashboards_views.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: bdae9faedefdd418a9242753758ef7d791736a0c2f78aea396fc5f0b1c6b3f0c
description: There are special cases when a view doesn’t open or isn’t applied completely.
products:
  - CRM Analytics
  - Cross Cloud
release: "264"
---
# Considerations When Opening a Dashboard View

There are special cases when a view doesn’t open or isn’t applied completely.

If you open a dashboard that has external selections or filters, the default view isn’t applied. If you open a view, the external selections and filters are removed. If steps or widgets in your dashboard have errors, views aren’t applied properly.

A dashboard maintains existing selections and filters when you use a link or navigation widget to switch between pages of a multi-page dashboard. If you use a saved view to switch between pages, any previous selections and filters are removed and the state from the saved view is applied.

If you open a view and CRM Analytics can’t display all the criteria defined in a view, it displays what it can and shows a warning next to the view name.

![The warning appears under the view action menu.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/bi/images/bi/bi_charts_view_error.png)

CRM Analytics can’t display all view criteria for these cases.

- CRM Analytics ignores selections and filters that no longer apply to the dashboard. For example, CRM Analytics ignores references to datasets, fields, field values, and steps that no longer exist. These issues arise when the dashboard or data changes but the view isn’t updated.
- If a view includes a selection on a widget that doesn’t exist in a layout, CRM Analytics ignores the selection. A view applies to all layouts defined in the dashboard.
- If a view is created based on a dashboard page that has since been deleted, CRM Analytics shows the view based on the first page defined for the dashboard.