---
schema_version: "1"
id: 40afcc5aebfcedca43a62fc8cfb22c2a177ca18f6f4f18f77810207326f59448
title: Heat Maps
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/analytics/264-0-0/bi_chart_intro_heatmap.md
canonical_url: https://help.salesforce.com/s/articleView?id=analytics.bi_chart_intro_heatmap.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 6a55ada17205dfde14c9ce5bf7e65efa7a2b3b513417d5819d09db38090a995a
description: Use a heatmap to visually enhance high- and low-value data when there's a single measure and multiple dimensions.
products:
  - CRM Analytics
  - Cross Cloud
release: "264"
---
# Heat Maps

Use a heatmap to visually enhance high- and low-value data when there's a single measure and multiple dimensions.

## Create a Heat Map Chart

Use a heat map chart to analyze the distribution of data to find if there are concentrations in particular segments.

For example, use a heat map to determine which functional areas and quarters have the most support cases.

1. In the lens, click ![Chart Mode button](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/bi/images/bi/bi_chart_mode_button.png) and then select the **Heat Map** chart type.
2. In the X-Axis field, add a dimension to analyze the measure by. For example, add the Created Date dimension and choose **Year-Quarter**.
3. In the Y-Axis field, add another dimension. For example, select **Billing State/Province**.
4. In the Color field, add the measure that you want to analyze across both dimensions. For example, select **Avg** | **Amount** to look at the average opportunity amount.
    
    By default, the heat map shows a color gradient based on two colors.
    
    ![Analytics heatmap chart](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/bi/images/bi/wave_charts_heatmap.png)
    
    ![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/images/icon_tip.png)
    
    Tip When it’s hard to tell the difference between gradients, use bins.
5. To change the chart display, click ![Formatting button](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/bi/images/bi/bi_button_formatting.png) and set the chart properties in the Formatting panel.
    
    For example, to categorize values in high, medium, and low bins, select **Bins** under the Conditional Formatting section, and set them up based on thresholds.
    
    ![Analytics heat map chart bin definitions](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/bi/images/bi/wave_charts_heatmap_bins.png)