---
schema_version: "1"
id: 7d526656bd81d033affb373330591b603849293fa890f27b5a29310a61a6eda0
title: Share Service Analytics
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/analytics/264-0-0/bi_app_service_wave_share.md
canonical_url: https://help.salesforce.com/s/articleView?id=analytics.bi_app_service_wave_share.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 80813fb006ff7c79e4e7ee668e9f3cc8d16d186f34c8498250aaa7f9c9c7e968
description: Members of your team can only use Service Analytics if you share it with them.
products:
  - CRM Analytics
  - Cross Cloud
release: "264"
---
# Share Service Analytics

Members of your team can only use Service Analytics if you share it with them.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d166801e25">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d166801e25 ">To create and manage CRM Analytics apps:</td>
            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d166801e25 ">Manage CRM Analytics Templated Apps</td>
          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d166801e25 ">&nbsp;</td>
            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d166801e25 ">Edit CRM Analytics Dataflows</td>
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        </tbody>
      </table>

You need to create an app before you can share it. See [Create the Service Analytics App](https://help.salesforce.com/s/articleView?id=analytics.bi_app_service_wave_create.htm&release=264.0.0&type=5 "Follow these steps to create Service Analytics and start uncovering the value of your Salesforce data—fast.") You can only share it with users who have the following permissions enabled:

- Access Service Cloud Analytics Templates and Apps
- Use Analytics Templated Apps
- Access Sales Cloud Analytics Templates and Apps

1. Open your app if it’s not already open. If you’ve navigated away from CRM Analytics Studio, go back to it, select **All Items**, find your app, and click it.
2. Click the Share icon ![The Analytics Studio share app icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/bi/images/bi/bi_app_share.png)at upper right.
3. In the next screen, use the search field under **Invite others:** to find other users in your org.
4. Select whether you want to make the selected user a Viewer, Editor, or Manager of the app.
    
    ![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/images/icon_important.png)
    
    Important Users with the “Use Analytics Templated Apps” permission and Editor or Manager access to the app can create, edit, and delete assets in the app.
5. Click **Add**, then click **Save**.