---
schema_version: "1"
id: c467cb607403a5d3d7a946854f3f40ef2a64c8d4372ba173ceafc85d87bb00d7
title: Schedule the Service Analytics Data Sync and Dataflow
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/analytics/264-0-0/bi_app_service_wave_schedule_dataflow.md
canonical_url: https://help.salesforce.com/s/articleView?id=analytics.bi_app_service_wave_schedule_dataflow.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3b04a66fba827a077bfb65d49f4b90bc0db7ad75d283f2cfbf4eabbbd8b0c863
description: Schedule a daily app refresh to assure that Service Analytics uses up-to-date data.
products:
  - CRM Analytics
  - Cross Cloud
release: "264"
---
# Schedule the Service Analytics Data Sync and Dataflow

Schedule a daily app refresh to assure that Service Analytics uses up-to-date data.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d48155e36">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d48155e36 ">To create and manage CRM Analytics apps:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d48155e36 ">Manage CRM Analytics Templated Apps</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d48155e36 ">&nbsp;</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d48155e36 ">Edit CRM Analytics Dataflows</td>

          </tr>
        </tbody>
      </table>

When you create Service Analytics, the creation process includes a dataflow that imports the latest Services Cloud data to CRM Analytics. You can schedule the app to refresh daily to assure that your app uses up-to-date Salesforce data. Schedule the refresh to take place sometime outside normal business hours so the processes don’t interrupt your use of the app.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/images/icon_note.png)

Note The Service Analytics dataflow runs only one time when you create the app. Schedule it to refresh daily so the app uses the latest sales data.

1. From Setup, in the Quick Find box, enter App Install History, and then select **App Install History**.
2. Find your app in the list of installed apps.
3. Click the dropdown arrow ![The open menu arrow in the Analytics Data Manager](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/bi/images/bi/bi_data_manager_arrow.png) to the far right of the app. From the menu that appears, select **Schedule**.![The action dropdown for an installed app.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/bi/images/bi/bi_app_schedule_menu.png)
4. Pick the days you want and set a time for refreshing the app data. It’s best to select a time outside normal working hours so the data refresh doesn’t interrupt business activities. Then click **Save**. ![The window to set the schedule for an app refresh.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/bi/images/bi/bi_app_schedule_modal.png)