---
schema_version: "1"
id: bc4e7a4d1b380ff3357dc4818e3b250ad0760c533a25b249e7027ab421bf7f66
title: Reconfigure a CRM Analytics App
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/analytics/264-0-0/bi_app_reconfigure.md
canonical_url: https://help.salesforce.com/s/articleView?id=analytics.bi_app_reconfigure.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b0eb421b333124500a05db847b401a55e6daed058c2c70ed358e52aeee6cc56f
description: To restore deleted or altered dashboards or change wizard settings, reconfigure an existing app.
products:
  - CRM Analytics
  - Cross Cloud
release: "264"
---
# Reconfigure a CRM Analytics App

To restore deleted or altered dashboards or change wizard settings, reconfigure an existing app.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d138170e25">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d138170e25 ">To create and manage CRM Analytics apps:</td>
            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d138170e25 ">Manage CRM Analytics Templated Apps</td>
          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d138170e25 ">&nbsp;</td>
            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d138170e25 ">Edit CRM Analytics Dataflows</td>
          </tr>
        </tbody>
      </table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/images/icon_important.png)

Important Reconfiguring your app gets rid of dashboard customizations, including fields or objects added to the dataflow. It also deletes actions you enable, or changes to security settings and dashboard colors and labels. If you’ve made any customizations, save copies of your dataflow definition file or dashboards. Then copy them into your reconfigured app.

1. Navigate to CRM Analytics Studio and open the app. Make sure you’re viewing the app’s landing page and that you can see the app name at upper left, with a list of dashboards below.
2. Click the **Reconfigure app** link below the app name. If you see **Upgrade** instead of **Reconfigure**, you need to upgrade to the new version of the app before you can use the reconfigure feature. See [Upgrade a CRM Analytics App](https://help.salesforce.com/s/articleView?id=analytics.bi_app_upgrade.htm&release=264.0.0&type=5 "Take advantage of a CRM Analytics app’s latest features by upgrading when we release a new version.").
3. Review the next screen carefully. It warns you that reconfiguring overwrites app customizations. If you’re comfortable overwriting customizations, check the box and click **Continue**. If not, click **Back** or the **X** in the upper right corner.
4. Complete the app creation process described in [Create and Share an App from a CRM Analytics Template](https://help.salesforce.com/s/articleView?id=analytics.bi_templates_create_app.htm&release=264.0.0&type=5 "Create and share an app from the CRM Analytics template of your choice.").
5. At the end of the process, you’re asked to confirm that you want to reconfigure your app. This gives you one more chance to make sure you’re comfortable overwriting customizations. If you are, click **OK**. CRM Analytics creates a new version of your app.

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/images/icon_important.png)

Important If you delete your app, CRM Analytics doesn’t retain the answers you selected when you created that version of the app, and you have to start the creation process all over again. If you wish to reuse settings from the app, keep it until you’ve completed recreating the app and then delete it.