---
schema_version: "1"
id: 09227e307e2424045ea7a78e38c9d3d564baea8f5659ef44a3f01643c572b031
title: Intelligent Analytics Apps
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/analytics/264-0-0/analytics_apps.md
canonical_url: https://help.salesforce.com/s/articleView?id=analytics.analytics_apps.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1923711305fae05f6c8c44d1d090fb4063729335b84eca9a28861fa0d3b646b8
description: Provide your teams with curated paths through your data, plus powerful tools for spontaneous, deep explorations. With an intelligent app, you have a purpose-built set of analyses and insights about a specific area of your business. Answer pressing questions, predict outcomes, and get recommendations on the next best actions with insights infused directly within the flow of work in Salesforce.
products:
  - CRM Analytics
  - Cross Cloud
release: "264"
---
# Intelligent Analytics Apps

Provide your teams with curated paths through your data, plus powerful tools for spontaneous, deep explorations. With an intelligent app, you have a purpose-built set of analyses and insights about a specific area of your business. Answer pressing questions, predict outcomes, and get recommendations on the next best actions with insights infused directly within the flow of work in Salesforce.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Intelligent Analytics apps are available in Lightning Experience.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">CRM Analytics is available for an extra cost in <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions. Also available in <a href="https://help.salesforce.com/articleView?id=bi_tutorials.htm&amp;language=en_US" target="_blank"><strong>Developer</strong> Edition</a>.</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-analytics-bi-264-0-0-production-enus/ec791473-f5b4-4f64-a656-9104f455d966/images/icon_note.png)

Note Depending on the app, specific licenses, permission sets, or permissions could be required.

[Revenue Intelligence](https://help.salesforce.com/s/articleView?id=sales.revenue_intelligence.htm&type=5&language=en_US)—Close deals with confidence, set accurate forecasts, and deliver predictable revenue growth. Revenue Intelligence leverages CRM Analytics, Einstein Forecasting, Einstein Activity Capture, and other AI to deliver intelligent, data-driven insights in the context where sales teams work.

[Service Intelligence](https://help.salesforce.com/s/articleView?id=service.service_intelligence_intro.htm&type=5&language=en_US)—Determine whether you're meeting your customer service goals with easy-to-understand data visualizations. Service Intelligence includes Data 360, CRM Analytics, and Einstein Conversation Mining. The combination of customer data, key performance indicators (KPIs), and AI help your service team improve operations and reduce costs.

[Segment Intelligence](https://help.salesforce.com/s/articleView?id=data.c360_a_segment_intelligence_data_cloud.htm&type=5&language=en_US)—Combine Data 360 and CRM Analytics to surface insights on segments across multiple channels, engagement types, and conversion sources, such as revenue from Commerce Cloud. Build and enhance segments with actionable performance insights and improve your marketing return on investment (ROI) with more relevant audiences and campaigns.

[Field Service Intelligence](https://help.salesforce.com/s/articleView?id=service.ifs_intro.htm&type=5&language=en_US)—Enhance customer engagement with real-time personalization, optimize mobile workers with our best-in-class scheduling engine and access to offline data, and improve field visits with the help of trusted AI built on the Einstein 1 Platform.

[Commerce Intelligence](https://help.salesforce.com/s/articleView?id=commerce.comm_intelligence_intro.htm&type=5&language=en_US)—Natively connect your commerce experiences to the #1 sales, service, and marketing apps, and activate data from any source with ease. From fast storefront setup to boosting sales, enhance your ecommerce journey across every customer touchpoint.

- **[Manage Your Intelligent Apps](https://help.salesforce.com/s/articleView?id=analytics.manage_intell_apps.htm&release=264.0.0&type=5)**  
    Use the App Management tab to manage Intelligent Apps, such as Revenue Intelligence, Commerce Intelligence, or Service Intelligence. You can monitor the status of Intelligent App installs, view logs to troubleshoot install issues, update and delete apps, and schedule app refreshes.