---
schema_version: "1"
id: b6bdf95fdd6e2ddfc70f6482f4c5515261df5a29308c159949873f3d50af5e87
title: How Users Work with a Skill
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/skill_builder_how_users_work.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.skill_builder_how_users_work.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 998e83b52551ba01aa407edc4a479afda01228aee95ca218be09c3a5d3fbecfc
description: After you publish a skill, users run it from Use in chat, from a slash command, or by describing a task.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# How Users Work with a Skill

After you publish a skill, users run it from Use in chat, from a slash command, or by describing a task.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with the Einstein for Sales add-on.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d39629e67">User Permissions Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d39629e67 ">To create, edit, run, and share your own skills in Skill Builder:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d39629e67 ">
            <p>AI Skill User permission set</p>
            <ul>
              <li>Skill User</li>

            </ul>
          </td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d39629e67 ">To create, edit, run, and share all skills in Skill Builder:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d39629e67 ">
            <p>AI Skill Manager permission set</p>
            <ul>
              <li>Skill User</li>

              <li>Skill Manager</li>

            </ul>
          </td>

        </tr>
      </tbody>
    </table>

In Agentforce Coworker, open Skills. Run skills from My Skills. To add a skill you can access, open Browse and turn on **Add to My Skills**.

## Use in Chat

On a published skill card in My Skills or Browse, click the **Use in chat** icon. The skill opens in a Coworker chat. Describe what you need in plain language.

## Slash Command

The list includes skills that are published in My Skills, and whose Target Agent matches this agent.

1. In Agentforce Coworker or Agentforce agent chat, type / or the skill icon and the skill name.
2. Select the skill.
3. Provide any inputs the agent requests.
4. Review the response in the chat.

## Describe a Task

In the agent, describe the task in plain language, without naming the skill. The agent matches the request to a skill from the name and description.

For example: `Can you close this case and send a summary to the team?`

If you’re asked to confirm a record change, then review it and click **Approve**.

#### See Also

- [Give Users Access to Skills](https://help.salesforce.com/s/articleView?id=ai.skill_builder_give_users_access.htm&release=264.0.0&type=5 "Assign AI Skill User or AI Skill Manager, and then decide who can use each skill.")