Setup | Identify Object By Name (Object Management)

Admins can use this action under Object Management to interpret user input and determine which object the user is referring to. It returns a list of all matching objects available under Object Manager.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with Foundations, or Agentforce 1 or Einstein 1 Editions
User Permissions Needed  
See Common User Access for Standard Agent Actions.

Action Details

Note
Note This action is no longer being updated. We recommend that you use Setup with Agentforce, which can help with many more administrative tasks and is automatically updated with new functionality. For more information, see Setup with Agentforce.
API Name IdentifyObjectByName
Reference Action Type Standard Action
Does this action execute one or more prompt templates? No

Considerations

  • Renamed objects are supported. For example, if the Account is renamed to Hospital.
  • Multiple objects can be identified in a single query.
  • Object synonyms are supported for common standard objects. For example, if a user’s request includes the word “deal”, the action can determine that the user is referring to an opportunity. Customization of synonyms isn’t supported.