Admins can use this action under Object Management to interpret user input and determine
which object the user is referring to. It returns a list of all matching objects available under
Object Manager.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and
Developer Editions with Foundations, or Agentforce 1 or Einstein
1 Editions
|
Action Details
| API Name |
IdentifyObjectByName |
| Reference Action Type |
Standard Action |
| Does this action execute one or more prompt templates? |
No |
Considerations
- Renamed objects are supported. For example, if the Account is renamed to Hospital.
- Multiple objects can be identified in a single query.
- Object synonyms are supported for common standard objects. For example, if a user’s request
includes the word “deal”, the action can determine that the user is referring to an
opportunity. Customization of synonyms isn’t supported.