---
schema_version: "1"
id: bf1acd183a564c9ac98d49b6d3ba2fec75ff780d068ddd0f264c7baea7bb9f08
title: Target a Search Configuration for a Channel
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/search_manager_target_channel.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.search_manager_target_channel.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 487d73af823311d5b08125f0da5b93084c3f436a841f68226a888d7ce3668d8d
description: Create a configuration to target specific user needs in global search, users in Experience Cloud sites, or service agents in the Knowledge console. Select searchable objects and fields, and optimize search.
products:
  - Cross Cloud
release: "264"
---
# Target a Search Configuration for a Channel

Create a configuration to target specific user needs in global search, users in Experience Cloud sites, or service agents in the Knowledge console. Select searchable objects and fields, and optimize search.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Einstein Search in Lightning Experience</td></tr></tbody></table>

In your Salesforce org, users search for different purposes in each search channel. For example, your customers and partners search in Experience Cloud sites to find information, while service agents in the Knowledge console search the internal knowledge base to find articles. Create separate configurations for each search channel.

- **[Customize Global Search for Your Users](https://help.salesforce.com/s/articleView?id=ai.search_manager_configure.htm&release=264.0.0&type=5)**  
    Optimize global search for each user profile’s needs and help them find relevant results quickly. For example, your sales agents search for customer contacts and opportunities, while marketing agents primarily search for campaigns and leads. Customize search differently for these two user profiles.
- **[Customize Search in Experience Cloud Sites](https://help.salesforce.com/s/articleView?id=ai.search_configure_lwr.htm&release=264.0.0&type=5)**  
    Your partners, employees, and customers in Experience Cloud sites have different needs when searching for information. Sites also address specific use cases, including portals, help forums, and support communities. Create a search configuration with the needs of a site in mind. Choose which objects and fields are available to search, and filter out content they don’t need.
- **[Customize Search for Service Agents](https://help.salesforce.com/s/articleView?id=ai.search_lightning_knowledge.htm&release=264.0.0&type=5)**  
    Improve search efficiency and help agents find the relevant information in your knowledge base faster. For example, optimize the search for agents in a specific product area and apply it to the Knowledge component for that product area. Choose which fields are available to search, and filter out results they don’t need.