In your Salesforce org, users search for different purposes in each search channel.
Create separate configurations for users in each search channel. Apply rules to optimize search
and select objects to always search.
Required Editions
| Available in: Einstein Search in Lightning Experience |
- Target a Search Configuration for a Channel
Create a configuration to target specific user needs in global search, users in Experience Cloud sites, or service agents in the Knowledge console. Select searchable objects and fields, and optimize search.
- Optimize Search Results
Ensure that users see relevant results. Manage searchable objects and fields, filter out irrelevant results with rules, and select which objects to always search.