---
schema_version: "1"
id: 89169560c05b23deda6ee141a70fce70d173bdad7a4b440e331c73d59b6de3eb
title: "Searchable Fields: Work Order"
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/search_fields_work_order.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.search_fields_work_order.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a0128d495f6445b7d25c6e5cfce95917128ff7d97feb12accc03721041de9e1a
description: Searchable fields for Work Order Salesforce Classic include various standard and custom fields that are relevant to the work order. These fields can depend on an organization's configuration and customization.
products:
  - Cross Cloud
release: "264"
---
# Searchable Fields: Work Order

Searchable fields for Work Order Salesforce Classic include various standard and custom fields that are relevant to the work order. These fields can depend on an organization's configuration and customization.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The available fields vary according to which Salesforce edition you have.</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/images/icon_note.png)

Note If available, there’s an option when using enhanced lookup search to query all searchable fields, not just the fields checked in the Enhanced Lookup Search (Default) column in the table.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d8951e72">Searchable Fields</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d8951e75">Sidebar Search</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d8951e78">Advanced Search</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d8951e81">Standard Lookup Search</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d8951e84">Enhanced Lookup Search (Default)</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d8951e88">Global Search</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d8951e72 ">
              <samp class="parmname">Description</samp>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e75 ">&nbsp;</td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e78 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Standard Lookup Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e81 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Enhanced Lookup Search (Default)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e84 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e88 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d8951e72 ">
              <samp class="parmname">Subject</samp>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e75 ">&nbsp;</td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e78 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Standard Lookup Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e81 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Enhanced Lookup Search (Default)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e84 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e88 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d8951e72 ">
              <samp class="parmname">Work Order Number</samp>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e75 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e78 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Standard Lookup Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e81 ">&nbsp;</td>

            <td data-label="Enhanced Lookup Search (Default)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e84 ">&nbsp;</td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e88 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d8951e72 ">
              <p>
                <span id="search_fields_work_order__auto_number_and_ext_id_fields"><a name="search_fields_work_order__auto_number_and_ext_id_fields"><!-- --></a>All custom auto-number fields and custom fields
                  that are set as an external ID</span>
              </p>
              <p style="margin-bottom:0;" id="search_fields_work_order__LeadingZeros"><a name="search_fields_work_order__LeadingZeros"><!-- --></a>(You don't need to enter leading
                zeros.)</p>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e75 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e78 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Standard Lookup Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e81 ">&nbsp;</td>

            <td data-label="Enhanced Lookup Search (Default)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e84 ">&nbsp;</td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e88 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d8951e72 ">
              <span id="search_fields_work_order__custom_fields"><a name="search_fields_work_order__custom_fields"><!-- --></a>All custom fields of type text, text area, long text area, rich
                text area, email, and phone</span>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e75 ">&nbsp;</td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e78 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Standard Lookup Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e81 ">&nbsp;</td>

            <td data-label="Enhanced Lookup Search (Default)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e84 ">&nbsp;</td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d8951e88 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
        </tbody>
      </table>

#### See Also

- [Searchable Fields by Object in Salesforce Classic](https://help.salesforce.com/s/articleView?id=ai.search_fields_cex.htm&release=264.0.0&type=5 "Your search results for a particular object depend on two factors: the type of search and the searchable fields for that object. Salesforce Classic has several search types—sidebar, advanced, global, and lookup.— Each type searches a unique set of fields for each object. Learn which search types and searchable fields are available for a given object.")