---
schema_version: "1"
id: 9a54c4d5a4a8d5593ff37055e3d4899d5469f8e56aa9fd27f4f777d98dc5f351
title: "Searchable Fields: Service Resource"
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/search_fields_service_resource.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.search_fields_service_resource.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 535a21864a987c2eece2e50aaf2fdda49ca15700925b7142b6174e1002035723
description: Searchable fields for Service Resource Salesforce Classic include various standard and custom fields that are relevant to the service resource. These fields can depend on an organization's configuration and customization.
products:
  - Cross Cloud
release: "264"
---
# Searchable Fields: Service Resource

Searchable fields for Service Resource Salesforce Classic include various standard and custom fields that are relevant to the service resource. These fields can depend on an organization's configuration and customization.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The available fields vary according to which Salesforce edition you have.</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/images/icon_note.png)

Note If available, there’s an option when using enhanced lookup search to query all searchable fields, not just the fields checked in the Enhanced Lookup Search (Default) column in the table.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d32670e72">Searchable Fields</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d32670e75">Sidebar Search</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d32670e78">Advanced Search</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d32670e81">Standard Lookup Search</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d32670e84">Enhanced Lookup Search (Default)</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d32670e88">Global Search</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d32670e72 ">
              <samp class="parmname">Description</samp>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d32670e75 ">&nbsp;</td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d32670e78 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Standard Lookup Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d32670e81 ">&nbsp;</td>

            <td data-label="Enhanced Lookup Search (Default)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d32670e84 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d32670e88 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d32670e72 ">
              <samp class="parmname">Name</samp>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d32670e75 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d32670e78 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Standard Lookup Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d32670e81 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Enhanced Lookup Search (Default)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d32670e84 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d32670e88 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d32670e72 ">
              <p>
                <span id="search_fields_service_resource__auto_number_and_ext_id_fields"><a name="search_fields_service_resource__auto_number_and_ext_id_fields"><!-- --></a>All custom auto-number fields and custom fields
                  that are set as an external ID</span>
              </p>
              <p style="margin-bottom:0;" id="search_fields_service_resource__LeadingZeros"><a name="search_fields_service_resource__LeadingZeros"><!-- --></a>(You don't need to enter leading
                zeros.)</p>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d32670e75 ">&nbsp;</td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d32670e78 ">&nbsp;</td>

            <td data-label="Standard Lookup Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d32670e81 ">&nbsp;</td>

            <td data-label="Enhanced Lookup Search (Default)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d32670e84 ">&nbsp;</td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d32670e88 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d32670e72 ">
              <span id="search_fields_service_resource__custom_fields"><a name="search_fields_service_resource__custom_fields"><!-- --></a>All custom fields of type text, text area, long text area, rich
                text area, email, and phone</span>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d32670e75 ">&nbsp;</td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d32670e78 ">&nbsp;</td>

            <td data-label="Standard Lookup Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d32670e81 ">&nbsp;</td>

            <td data-label="Enhanced Lookup Search (Default)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d32670e84 ">&nbsp;</td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d32670e88 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
        </tbody>
      </table>

#### See Also

- [Searchable Fields by Object in Salesforce Classic](https://help.salesforce.com/s/articleView?id=ai.search_fields_cex.htm&release=264.0.0&type=5 "Your search results for a particular object depend on two factors: the type of search and the searchable fields for that object. Salesforce Classic has several search types—sidebar, advanced, global, and lookup.— Each type searches a unique set of fields for each object. Learn which search types and searchable fields are available for a given object.")