---
schema_version: "1"
id: 79120bf2c0ccc60f3d9d711e44335f77e3c93a7e879ee5f0bb8b7c7d0fe6c700
title: "Searchable Fields: Service Crew"
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/search_fields_service_crew.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.search_fields_service_crew.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: cfef539b4a402d69c8bd992f54fc076333f05c18f4864d181e33fa7237da2644
description: Searchable fields for Service Crew Salesforce Classic include various standard and custom fields that are relevant to the service crew. These fields can depend on an organization's configuration and customization.
products:
  - Cross Cloud
release: "264"
---
# Searchable Fields: Service Crew

Searchable fields for Service Crew Salesforce Classic include various standard and custom fields that are relevant to the service crew. These fields can depend on an organization's configuration and customization.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/images/icon_note.png)

Note If available, there’s an option when using enhanced lookup search to query all searchable fields, not just the fields checked in the Enhanced Lookup Search (Default) column in the table.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d18103e84">Searchable Fields</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d18103e87">Sidebar Search</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d18103e90">Advanced Search</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d18103e93">Standard Lookup Search</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d18103e96">Enhanced Lookup Search (Default)</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d18103e100">Global Search</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d18103e84 ">
              <strong class="uicontrol">Name</strong>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d18103e87 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d18103e90 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Standard Lookup Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d18103e93 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Enhanced Lookup Search (Default)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d18103e96 ">&nbsp;</td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d18103e100 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d18103e84 ">
              <p>
                <span id="search_fields_service_crew__auto_number_and_ext_id_fields"><a name="search_fields_service_crew__auto_number_and_ext_id_fields"><!-- --></a>All custom auto-number fields and custom fields
                  that are set as an external ID</span>
              </p>
              <p style="margin-bottom:0;" id="search_fields_service_crew__LeadingZeros"><a name="search_fields_service_crew__LeadingZeros"><!-- --></a>(You don't need to enter leading
                zeros.)</p>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d18103e87 ">&nbsp;</td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d18103e90 ">&nbsp;</td>

            <td data-label="Standard Lookup Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d18103e93 ">&nbsp;</td>

            <td data-label="Enhanced Lookup Search (Default)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d18103e96 ">&nbsp;</td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d18103e100 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d18103e84 ">
              <span id="search_fields_service_crew__custom_fields"><a name="search_fields_service_crew__custom_fields"><!-- --></a>All custom fields of type text, text area, long text area, rich
                text area, email, and phone</span>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d18103e87 ">&nbsp;</td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d18103e90 ">&nbsp;</td>

            <td data-label="Standard Lookup Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d18103e93 ">&nbsp;</td>

            <td data-label="Enhanced Lookup Search (Default)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d18103e96 ">&nbsp;</td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d18103e100 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
        </tbody>
      </table>