---
schema_version: "1"
id: e329b6e73c46422d238daba44a34e0916a04297aba1fdf456099e58788f22dfc
title: "Searchable Fields: Service Appointment"
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/search_fields_service_appointment.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.search_fields_service_appointment.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8842af47538455c7b9ff4d7b380321649e416c5e915918593533e9f426322ce3
description: Searchable fields for Service Appointment Salesforce Classic include various standard and custom fields that are relevant to the service appointment. These fields can depend on an organization's configuration and customization.
products:
  - Cross Cloud
release: "264"
---
# Searchable Fields: Service Appointment

Searchable fields for Service Appointment Salesforce Classic include various standard and custom fields that are relevant to the service appointment. These fields can depend on an organization's configuration and customization.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The available fields vary according to which Salesforce edition you have.</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/images/icon_note.png)

Note If available, there’s an option when using enhanced lookup search to query all searchable fields, not just the fields checked in the Enhanced Lookup Search (Default) column in the table.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
          <col style="width:16.666666666666664%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d5707e72">Searchable Fields</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d5707e75">Sidebar Search</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d5707e78">Advanced Search</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d5707e81">Standard Lookup Search</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d5707e84">Enhanced Lookup Search (Default)</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d5707e88">Global Search</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d5707e72 ">
              <samp class="parmname">Appointment Number</samp>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e75 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e78 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Standard Lookup Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e81 ">&nbsp;</td>

            <td data-label="Enhanced Lookup Search (Default)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e84 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e88 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d5707e72 ">
              <samp class="parmname">Description</samp>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e75 ">&nbsp;</td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e78 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Standard Lookup Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e81 ">&nbsp;</td>

            <td data-label="Enhanced Lookup Search (Default)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e84 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e88 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d5707e72 ">
              <samp class="parmname">Subject</samp>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e75 ">&nbsp;</td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e78 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Standard Lookup Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e81 ">&nbsp;</td>

            <td data-label="Enhanced Lookup Search (Default)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e84 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e88 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d5707e72 ">
              <p>
                <span id="search_fields_service_appointment__auto_number_and_ext_id_fields"><a name="search_fields_service_appointment__auto_number_and_ext_id_fields"><!-- --></a>All custom auto-number fields and custom fields
                  that are set as an external ID</span>
              </p>
              <p style="margin-bottom:0;" id="search_fields_service_appointment__LeadingZeros"><a name="search_fields_service_appointment__LeadingZeros"><!-- --></a>(You don't need to enter leading
                zeros.)</p>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e75 ">&nbsp;</td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e78 ">&nbsp;</td>

            <td data-label="Standard Lookup Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e81 ">&nbsp;</td>

            <td data-label="Enhanced Lookup Search (Default)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e84 ">&nbsp;</td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e88 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d5707e72 ">
              <span id="search_fields_service_appointment__custom_fields"><a name="search_fields_service_appointment__custom_fields"><!-- --></a>All custom fields of type text, text area, long text area, rich
                text area, email, and phone</span>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e75 ">&nbsp;</td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e78 ">&nbsp;</td>

            <td data-label="Standard Lookup Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e81 ">&nbsp;</td>

            <td data-label="Enhanced Lookup Search (Default)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e84 ">&nbsp;</td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d5707e88 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
        </tbody>
      </table>

#### See Also

- [Searchable Fields by Object in Salesforce Classic](https://help.salesforce.com/s/articleView?id=ai.search_fields_cex.htm&release=264.0.0&type=5 "Your search results for a particular object depend on two factors: the type of search and the searchable fields for that object. Salesforce Classic has several search types—sidebar, advanced, global, and lookup.— Each type searches a unique set of fields for each object. Learn which search types and searchable fields are available for a given object.")