---
schema_version: "1"
id: 32637a3f8db1a63dd67bc47b6c29e1f5fdb51579e2380e1b7729f86421265ddf
title: "Searchable Fields: Live Chat Transcript"
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/search_fields_live_chat_transcript.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.search_fields_live_chat_transcript.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e87adaa948562e3b5dab8679f190188b7325521c7c04cca041fc9750c1aa358d
description: Searchable fields for Live Chat Transcript Salesforce Classic include various standard fields that are relevant to the live chat transcript. These fields can depend on an organization's configuration and customization.
products:
  - Cross Cloud
release: "264"
---
# Searchable Fields: Live Chat Transcript

Searchable fields for Live Chat Transcript Salesforce Classic include various standard fields that are relevant to the live chat transcript. These fields can depend on an organization's configuration and customization.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

   
| Searchable Fields | Sidebar Search | Advanced Search | Global Search |
| --- | --- | --- | --- |
| Body |   | ![Check](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png) | ![Check](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png) |
| Supervisor Transcript Body |   | ![Check](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png) | ![Check](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png) |

#### See Also

- [Searchable Fields by Object in Salesforce Classic](https://help.salesforce.com/s/articleView?id=ai.search_fields_cex.htm&release=264.0.0&type=5 "Your search results for a particular object depend on two factors: the type of search and the searchable fields for that object. Salesforce Classic has several search types—sidebar, advanced, global, and lookup.— Each type searches a unique set of fields for each object. Learn which search types and searchable fields are available for a given object.")