Searchable fields for Entitlement Salesforce Classic include various standard and custom fields that are relevant to the entitlement. These fields can depend on an organization's configuration and customization.
Required Editions
| Available in: Salesforce Classic |
| Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions with the Service Cloud |
| Searchable Fields | Sidebar Search | Standard Lookup | Exhanced Lookup | Advanced Search | Global Search |
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| Entitlement Name |
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All custom auto-number fields and custom fields that are set as an external ID (You don't need to enter leading zeros.) |
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| All custom fields of type text, text area, long text area, rich text area, email, and phone |
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