---
schema_version: "1"
id: 089da4f32a25b01eaeeb47835d8115faf1ba44de5177af5c4563fcf878362daa
title: "Searchable Fields: Knowledge Article"
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/search_fields_article.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.search_fields_article.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 7dfd3fa5c60256f1476a92ee77c9669ccf5a8d3c0ac7ced56149743c05cd8ac2
description: Searchable fields for Knowledge Article Salesforce Classic include various standard and custom fields that are relevant to the knowledge article. These fields can depend on an organization's configuration and customization. Sidebar search and advanced search aren’t designed to find articles. To find an article, use global search or the search tools in the sidebar on the Articles tab.
products:
  - Cross Cloud
release: "264"
---
# Searchable Fields: Knowledge Article

Searchable fields for Knowledge Article Salesforce Classic include various standard and custom fields that are relevant to the knowledge article. These fields can depend on an organization's configuration and customization. Sidebar search and advanced search aren’t designed to find articles. To find an article, use global search or the search tools in the sidebar on the Articles tab.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
      <colgroup>
        <col>
      </colgroup>
      <tbody>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">Salesforce Knowledge is available in: Salesforce Classic.</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">
            <p>Salesforce Knowledge is available in: <strong>Performance</strong> and <strong>Developer</strong>
              Editions and in <strong>Unlimited</strong> Edition with the Service Cloud.</p>
            <p style="margin-bottom:0;">Salesforce Knowledge is
              available for an additional cost in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions.</p>
          </td>

        </tr>
      </tbody>
    </table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:20%">
          <col style="width:20%">
          <col style="width:20%">
          <col style="width:20%">
          <col style="width:20%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d15745e84">Searchable Fields</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d15745e87">Sidebar Search</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d15745e90">Advanced Search</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d15745e93">Global Search</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d15745e96">Articles Tab</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e84 ">All standard text fields</td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e87 ">&nbsp;</td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e90 ">&nbsp;</td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d15745e93 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Articles Tab" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d15745e96 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e84 ">
              <samp class="parmname">Body</samp>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e87 ">&nbsp;</td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e90 ">&nbsp;</td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d15745e93 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Articles Tab" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d15745e96 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e84 ">
              <samp class="parmname">File</samp>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e87 ">&nbsp;</td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e90 ">&nbsp;</td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d15745e93 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Articles Tab" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d15745e96 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e84 ">
              <samp class="parmname">Summary</samp>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e87 ">&nbsp;</td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e90 ">&nbsp;</td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d15745e93 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Articles Tab" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d15745e96 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e84 ">
              <samp class="parmname">Title</samp>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e87 ">&nbsp;</td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e90 ">&nbsp;</td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d15745e93 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Articles Tab" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d15745e96 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e84 ">
              <samp class="parmname">URL</samp>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e87 ">&nbsp;</td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e90 ">&nbsp;</td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d15745e93 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Articles Tab" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d15745e96 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e84 ">
              <p>All custom auto-number fields and custom fields that are set as an external ID</p>
              <p style="margin-bottom:0;" id="search_fields_article__LeadingZeros"><a name="search_fields_article__LeadingZeros"><!-- --></a>(You don't need to enter leading zeros.)</p>
            </td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e87 ">&nbsp;</td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e90 ">&nbsp;</td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d15745e93 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Articles Tab" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d15745e96 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
          <tr class="">
            <td data-label="Searchable Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e84 ">All custom fields of type text, text area, long text area, rich text area, email, and
              phone</td>

            <td data-label="Sidebar Search" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e87 ">&nbsp;</td>

            <td data-label="Advanced Search" class="slds-cell-wrap" style="vertical-align:top;" headers="d15745e90 ">&nbsp;</td>

            <td data-label="Global Search" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d15745e93 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

            <td data-label="Articles Tab" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d15745e96 ">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/resources-global/_corporate/images/checkmark.png" alt="Check"></span>
            </td>

          </tr>
        </tbody>
      </table>

#### See Also

- [Searchable Fields by Object in Salesforce Classic](https://help.salesforce.com/s/articleView?id=ai.search_fields_cex.htm&release=264.0.0&type=5 "Your search results for a particular object depend on two factors: the type of search and the searchable fields for that object. Salesforce Classic has several search types—sidebar, advanced, global, and lookup.— Each type searches a unique set of fields for each object. Learn which search types and searchable fields are available for a given object.")