Agents get relevant results with the latest AI models in Einstein Search for Knowledge. Your models can learn complex relationships between your articles and provide you with the most relevant articles in your top results.
The AI models analyze these factors to provide you the best-ranking search results.
- The article fields that match your term, which include metadata and matching query terms. The AI algorithm learns which fields are the most relevant to have matches on.
- The article field metadata, which includes the number of views, votes, references, and how recently the article was created.
- The most relevant relationships between the different article fields and metadata and how they match the query terms. The AI algorithm learns the combination of matches in article fields and metadata that matters most in ranking.