--- schema_version: "1" id: deb32819251bd9d6d000ae0cec58fdf9e51feba5f85f822a8a91761c1509dca1 title: Einstein Search Limitations collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/search_einstein_considerations.md canonical_url: https://help.salesforce.com/s/articleView?id=ai.search_einstein_considerations.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: fb5f81ea90e2345653657997cd974be184b184ac730fbd4e39c5c70254af4886 description: Keep these considerations and limitations in mind when using Einstein Search. products: - Cross Cloud release: "264" --- # Einstein Search Limitations Keep these considerations and limitations in mind when using Einstein Search. - You can search these field types on custom and standard objects in your org by default: Auto Number, Email, External Lookup Relationship, Phone, Text, Text Area, Text Area (Long), and Text Area (Rich). - You can search the Picklist and Picklist (Multi-Select) field types in the list view. To view the picklist fields in global search and other search channels, define these fields as searchable in Search Manager. - The **Limit search to** option, which lets users restrict the search to a specific object, isn’t available in Einstein Search. Instead, use the dropdown list to the left of the search bar to limit the search. To filter the list, type the object’s name or scroll through the list, and then select the object you want. - For instant results, which you see as you type in the search bar, search only looks at the record name. If you search for the value of the secondary field, which is the first eligible field in your search layout, those records aren’t included in your instant results. The exceptions are objects whose record name is an auto-number, like cases. For these objects, search returns results based on the secondary field, under certain circumstances. - For instant results, Search Manager can’t add fields as searchable if they aren’t searchable by default. For example, if you define a picklist field as searchable in Search Manager, it still isn’t searchable in instant results. - Search doesn’t return results for fields with field visibility restrictions, which include: - Fields blocked by field-level security settings. - Fields blocked by the Enhanced Personal Information Management permission. - Fields where Work.com employee field visibility rules are applied. - Fields that have a FieldRestrictionRule metadata type applied. - If a value has translations available, search only works for the English value and not the translated value. ## Einstein Search Differences on an iPad If you view Lightning Experience on an iPad, Einstein Search record previews and related list quick links don’t show hover pages. ![Einstein search record previews on an iPad](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/search/images/es_search_ipad_views.png) - To see record previews, tap on the ellipses. To go to the record’s home page, tap on the record name (1). - In the Related List Quick Links, tap on any link to see the list view for that entry. You can’t hover over a quick link to show the home page (2). - **[Limitations for Document Text, Picklists, and Restricted Fields](https://help.salesforce.com/s/articleView?id=ai.search_limitation_parent.htm&release=264.0.0&type=5)** Limits for searching document text, sorting picklists, and searching objects with hidden fields can impact search results. - **[Right-to-Left (RTL) Language Limitations](https://help.salesforce.com/s/articleView?id=ai.search_rtl_limitations.htm&release=264.0.0&type=5)** For right-to-left language users, search supports Hebrew and Arabic as end-user languages and Urdu as a platform language. For these languages, Salesforce provides limited support for global search and lookup search features in Lightning Experience. - **[Search Query Limits](https://help.salesforce.com/s/articleView?id=ai.search_query_limitations.htm&release=264.0.0&type=5)** Limits on search queries protect against service disruptions and help ensure optimal performance for normal usage. #### See Also - [Customize Search with Search Manager](https://help.salesforce.com/s/articleView?id=ai.search_find_objects_fields.htm&release=264.0.0&type=5 "Customize the search experience for different channels and user needs. Provide relevant results and manage your configurations.") - [Secondary Field Usage and Limitations](https://help.salesforce.com/s/articleView?id=ai.search_lookup_faq_secondary_field_lex.htm&release=264.0.0&type=5 "The secondary field provides context to help you determine which record is the one you’re looking for. From the global search bar, the secondary field is beneath the record name and next to the object type. For lookups, it’s below the record name. Advanced lookup matches results against all searchable fields in a record, including the secondary field, while lookup suggestions don’t.")