---
schema_version: "1"
id: 7538e2ee4e557796a6d65e082cea094b3551a4f772dca07d95322a72827b1e8e
title: Natural Language Search Examples
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/search_ai_natural_lang_examples.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.search_ai_natural_lang_examples.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 93f5a4d8aab40688233a376665a1aa8a6b48681cfa0b74e9d22a3fd60f6980ef
description: Start a natural language search using one of the supported objects. You can use a combination of words and phrases. The table shows examples for each object. After you define a word, enter your search terms, and then press Enter (Windows) or Return (Mac) to see your search results.
products:
  - Cross Cloud
release: "264"
---
# Natural Language Search Examples

Start a natural language search using one of the supported objects. You can use a combination of words and phrases. The table shows examples for each object. After you define a word, enter your search terms, and then press **Enter** (Windows) or **Return** (Mac) to see your search results.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/images/icon_note.png)

Note Natural language search isn’t case-sensitive. If you enter my and no results show, you’re not the owner of the record. For help, contact your Salesforce admin for owner access.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-search-264-0-0-production-enus/6a28c936-3b68-4186-bc09-7ab905f33ef3/images/icon_note.png)

Note The Knowledge object is supported in the Einstein Search for Knowledge Pilot feature. To participate in the pilot, customers using Lightning Knowledge can email tryeinsteinsearch@salesforce.com.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:middle;" id="d25303e55">
              <p>Objects Supported</p>
              <p style="margin-bottom:0;">(also applies to renamed
                supported objects)</p>
            </th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:middle;" id="d25303e60">Filters You Can Use</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:middle;" id="d25303e63">Examples</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Objects Supported(also applies to renamed supported objects)" class="slds-cell-wrap" style="vertical-align:top;" headers="d25303e55 ">
              <p>Account</p>
              <p style="margin-bottom:0;">Use account or accounts</p>
            </td>

            <td data-label="Filters You Can Use" class="slds-cell-wrap" style="vertical-align:top;" headers="d25303e60 ">
              <ul>
                <li>Account Source: any value defined for this field.</li>

                <li>Date: today, yesterday, tomorrow; last, this, or next week, month, quarter, or
                  year; last, modified, or viewed; created n weeks, months, years ago</li>

                <li>Industry: field name with any defined field value</li>

                <li>Location: cities, states, countries</li>

                <li>Ownership: my, my team, user's name, team name</li>

              </ul>
            </td>

            <td data-label="Examples" class="slds-cell-wrap" style="vertical-align:top;" headers="d25303e63 ">
              <ul>
                <li>accounts</li>

                <li>Acme account</li>

                <li>my accounts</li>

                <li>my team account</li>

                <li>accounts in Chicago last quarter</li>

                <li>accounts in UK</li>

                <li>accounts created last 4 weeks</li>

                <li>last quarter accounts</li>

                <li>my accounts external referral account source</li>

                <li>my accounts industry education</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Objects Supported(also applies to renamed supported objects)" class="slds-cell-wrap" style="vertical-align:top;" headers="d25303e55 ">
              <p>Case</p>
              <p style="margin-bottom:0;">Use case or cases</p>
            </td>

            <td data-label="Filters You Can Use" class="slds-cell-wrap" style="vertical-align:top;" headers="d25303e60 ">
              <ul>
                <li>Closed, Open</li>

                <li>Date: today, yesterday, tomorrow; last, this, or next week, month, quarter, or
                  year; last, modified, or viewed; created n weeks, months, years ago</li>

                <li>Escalated, Unescalated</li>

                <li>Origin: email, phone, web</li>

                <li>Ownership: my, my team, user’s name, team name</li>

                <li>Priority: high, medium, low</li>

                <li>Reason: field name with any defined field value</li>

                <li>Status: field name with any defined field value</li>

              </ul>
            </td>

            <td data-label="Examples" class="slds-cell-wrap" style="vertical-align:top;" headers="d25303e63 ">
              <ul>
                <li>cases</li>

                <li>Acme new cases</li>

                <li>Steve cases</li>

                <li>Acme new cases</li>

                <li>my cases</li>

                <li>my cases last month</li>

                <li>cases last year closed</li>

                <li>cases last week with status pending</li>

                <li>unescalated cases today</li>

                <li>high priority status cases created last week</li>

                <li>cases this week case origin is email</li>

                <li>my cases case origin is web</li>

              </ul>
              <p style="margin-bottom:0;">When you search for&nbsp;<kbd>[name] cases</kbd>, the search results are based on fields
                related to Accounts, Contacts, or Users, which depend on objects the system
                predicts and how you interact with them. To return case records owned by a
                specific user, type <kbd>cases owned by [name]</kbd> in the search
                bar.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Objects Supported(also applies to renamed supported objects)" class="slds-cell-wrap" style="vertical-align:top;" headers="d25303e55 ">
              <p>Contact</p>
              <p style="margin-bottom:0;">Use contact or contacts</p>
            </td>

            <td data-label="Filters You Can Use" class="slds-cell-wrap" style="vertical-align:top;" headers="d25303e60 ">
              <ul>
                <li>Lead Source: field name with any defined field value.</li>

                <li>Location: cities, states, countries</li>

                <li>Ownership: my, my team, user’s name, team name</li>

              </ul>
            </td>

            <td data-label="Examples" class="slds-cell-wrap" style="vertical-align:top;" headers="d25303e63 ">
              <ul>
                <li>contact</li>

                <li>my contacts</li>

                <li>John contacts</li>

                <li>contacts in California</li>

                <li>contacts Fremont</li>

                <li>my contacts lead source is partner </li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Objects Supported(also applies to renamed supported objects)" class="slds-cell-wrap" style="vertical-align:top;" headers="d25303e55 ">
              <p>Knowledge (Pilot)</p>
              <p style="margin-bottom:0;">Use knowledge (Pilot)</p>
            </td>

            <td data-label="Filters You Can Use" class="slds-cell-wrap" style="vertical-align:top;" headers="d25303e60 ">
              <ul>
                <li>Closed, Open</li>

                <li>Date: today, yesterday, tomorrow; last, this, or next week, month, quarter, or
                  year; last, modified, or viewed; created n weeks, months, years ago</li>

                <li>Language</li>

                <li>Publication Status: draft, published, online, archived</li>

                <li>Ownership: my, my team, user's name, team name</li>

                <li>Validation Status: field name with any defined field value</li>

              </ul>
            </td>

            <td data-label="Examples" class="slds-cell-wrap" style="vertical-align:top;" headers="d25303e63 ">
              <ul>
                <li>knowledge</li>

                <li>my knowledge</li>

                <li>knowledge created today</li>

                <li>knowledge publication status draft</li>

                <li>my knowledge publication status archived</li>

                <li>my knowledge with language French</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Objects Supported(also applies to renamed supported objects)" class="slds-cell-wrap" style="vertical-align:top;" headers="d25303e55 ">
              <p>Lead</p>
              <p style="margin-bottom:0;">Use lead or leads</p>
            </td>

            <td data-label="Filters You Can Use" class="slds-cell-wrap" style="vertical-align:top;" headers="d25303e60 ">
              <ul>
                <li>Converted, Unconverted</li>

                <li>Date: today, yesterday, tomorrow; last, this, or next week, month, quarter, or
                  year; last, modified, or viewed; created n weeks, months, years ago</li>

                <li>Industry: field name with any defined field value</li>

                <li>Lead Source: field name with any defined field value</li>

                <li>Location: cities, states, countries</li>

                <li>Ownership: my, my team, user's name, team name</li>

                <li>Rating: hot, warm, cold</li>

                <li>Status: field name with any defined field value</li>

                <li>Top: Uses the Lead Scoring field to rank leads, but you must have Einstein
                  Scoring enabled</li>

              </ul>
            </td>

            <td data-label="Examples" class="slds-cell-wrap" style="vertical-align:top;" headers="d25303e63 ">
              <ul>
                <li>leads</li>

                <li>my leads</li>

                <li>leads in Portland</li>

                <li>leads last week</li>

                <li>lead with status qualified</li>

                <li>Ashley leads</li>

                <li>my leads in San Francisco</li>

                <li>leads with open as lead status in Portland</li>

                <li>leads in London last quarter</li>

                <li>leads status nurturing this month</li>

                <li>leads rating hot with industry healthcare</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Objects Supported(also applies to renamed supported objects)" class="slds-cell-wrap" style="vertical-align:top;" headers="d25303e55 ">
              <p>Opportunity</p>
              <p style="margin-bottom:0;">Use opportunity or opportunities</p>
            </td>

            <td data-label="Filters You Can Use" class="slds-cell-wrap" style="vertical-align:top;" headers="d25303e60 ">
              <ul>
                <li>Closed, Open</li>

                <li>Date: today, yesterday, tomorrow; last, this, or next week, month, quarter, or
                  year; last, modified, or viewed; created n weeks, months, years ago</li>

                <li>Lead Source: field name with any defined field value</li>

                <li>Location: cities, states, countries</li>

                <li>Ownership: my, my team, user's name, team name</li>

                <li>Stage Name: field name with any defined field value</li>

                <li>Top: Uses the <samp class="parmname">Lead Scoring</samp> field to rank leads, but you
                  must have Einstein Scoring enabled</li>

                <li>Won, Lost</li>

              </ul>
            </td>

            <td data-label="Examples" class="slds-cell-wrap" style="vertical-align:top;" headers="d25303e63 ">
              <ul>
                <li>opportunities</li>

                <li>John opportunity</li>

                <li>closed opportunities</li>

                <li>Aidan open opportunities</li>

                <li>my new opportunities</li>

                <li>my team opportunities</li>

                <li>opportunities in Texas last month</li>

                <li>won opportunities</li>

                <li>opportunities in UK</li>

                <li>open opportunities last year</li>

                <li>lead source advertising opportunities last quarter</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Objects Supported(also applies to renamed supported objects)" class="slds-cell-wrap" style="vertical-align:top;" headers="d25303e55 ">
              <p>Task</p>
              <p style="margin-bottom:0;">Use task or tasks</p>
            </td>

            <td data-label="Filters You Can Use" class="slds-cell-wrap" style="vertical-align:top;" headers="d25303e60 ">
              <ul>
                <li>Recurring</li>

                <li>Reminded</li>

                <li>Archive, Non-archived</li>

                <li>Closed, Open</li>

                <li>Date: today, yesterday, tomorrow; last, this, or next week, month, quarter, or
                  year; last, modified, or viewed; created n weeks, months, years ago</li>

                <li>High priority task (unique from the priority status field)</li>

                <li>Ownership: my, my team, user's name, team name</li>

                <li>Priority: field name with any defined field value</li>

                <li>Status: field name with any defined field value</li>

                <li>Type: field name with any defined field value</li>

                <li>Subtype: task, email, list email, cadence, call</li>

              </ul>
            </td>

            <td data-label="Examples" class="slds-cell-wrap" style="vertical-align:top;" headers="d25303e63 ">
              <ul>
                <li>tasks with status in progress</li>

                <li>tasks high priority last week</li>

                <li>tasks with type phone call</li>

                <li>my open tasks</li>

                <li>Avery Smith closed tasks</li>

                <li>my recurring tasks</li>

                <li>archived tasks</li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>

#### See Also

- [Einstein Global Models and Data Usage](https://help.salesforce.com/articleView?id=xcloud.admin_einstein_features_data_usage.htm&type=5&language=en_US)
- [Enable Einstein Opportunity Scoring](https://help.salesforce.com/s/articleView?id=ai.einstein_sales_setup_enable_opportunity_scoring.htm&type=5&language=en_US)
- [Enable Einstein Lead Scoring](https://help.salesforce.com/s/articleView?id=ai.einstein_sales_setup_enable_lead_insights.htm&type=5&language=en_US)