AI-Generated Answer Card Examples

Search Answers supports multiple channels such as the global search bar, service rep channels, and end-user channels with Salesforce Cloud Experience sites. See examples of AI-generated answer cards across supported channels.

Required Editions

Available in: Lightning Experience and Salesforce Experience Cloud Sites (LWR or Aura) with Lightning Knowledge enabled for Search Answers and AI-Generated Search Answers.

Available in: Lightning Experience with Lightning Knowledge and Data Cloud enabled for AI-Generated Search Answers from Data Cloud sources. See Data Cloud edition availability.

Example This is an example of an answer card from a Salesforce Experience Cloud site.

Example This is an example of an answer card from the global search bar.

Example This is an example of an answer card from a service rep channel. The Knowledge sidebar shows the card in the case console.

See Also

• Get Relevant Search Answers