Use keyboard shortcuts to insert resources, format text, and edit blocks in the Block
Editor.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, and Unlimited
Editions with the Einstein for Platform, or Einstein or Agentforce for Sales or
Service add-on, or Agentforce Foundations |
Open the Keyboard Shortcuts Panel
| Action |
Windows |
macOS |
| Open the shortcuts panel |
Ctrl+/
|
Command+/
|
| Open the shortcuts panel from the Prompt Builder header |
— |
— |
Insert a Resource
| Action |
Windows |
macOS |
| Insert a merge field, related list, or other resource. Start typing to filter
the list. |
/
|
/
|
| Insert a merge field from your grounded data |
@
|
@
|
Format Text
| Action |
Windows |
macOS |
| Bold selected text |
Ctrl+B
|
Command+B
|
| Italicize selected text |
Ctrl+I
|
Command+I
|
| Underline selected text |
Ctrl+U
|
Command+U
|
| Bold as you type |
**bold**
|
**bold**
|
| Italicize as you type |
*italic*
|
*italic*
|
| Underline as you type |
__underline__
|
__underline__
|
| Convert a block to a Big heading |
#
|
#
|
| Convert a block to a Medium heading |
##
|
##
|
| Convert a block to a Small heading |
###
|
###
|
| Create a bulleted list |
-
|
-
|
| Insert a horizontal divider |
---
|
---
|
Select Text
| Action |
Windows |
macOS |
| Select all text in the current block (first press) |
Ctrl+A
|
Command+A
|
| Select the entire block (second press) |
Ctrl+A
|
Command+A
|
Edit a Block
| Action |
Windows |
macOS |
| Duplicate block |
Ctrl+D
|
Command+D
|
| Delete block |
Shift+Backspace
|
Shift+Backspace
|