Prompt Builder

Use Prompt Builder to build, customize, and manage AI prompt templates that incorporate your CRM data to power generative AI features and Agentforce agents.

Required Editions

Available in: Lightning Experience

Available in: Enterprise, Performance, and Unlimited Editions with the Einstein for Platform, or Einstein or Agentforce for Sales or Service add-on, or Agentforce Foundations

	Get Started with Prompt Templates Ingredients of a Prompt Template Prompt Fundamentals Get to Know Prompt Builder
	Customize a Standard Template Enable Prompt Builder Prompt Template Types Prompt Builder Basics
	Build a Custom Prompt Template Best Practices for Building Prompt Templates Ground Prompt Templates with Salesforce Resources Use Example Prompt Templates Quick Start: Prompt Builder
	Monitor and Improve Prompt Templates How Users Work with a Prompt Template Evaluate the Quality of a Response Prompt Template Output Languages Give Users Access to a Prompt Template
	Power Agents with Prompt Templates Agents and Agentforce Basics Prompt Builder in Action Unleashing Invocable Actions for Success Create an Answer Questions with Knowledge Prompt Template Prompt Template Batch Processing