Configure the Generated Response Format

Select JSON or HTML to control the format of generated responses.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, and Unlimited Editions with the Einstein for Platform, or Einstein or Agentforce for Sales or Service add-on, or Agentforce Foundations
User Permissions Needed
To create and manage prompt templates in Prompt Builder:

Prompt Template Manager permission set

  • Manage Prompt Templates
  • Execute Prompt Templates

OR

Customize Application permission set

  1. Create a prompt template with merge fields.
  2. Click Template Settings.
  3. In the Response section, select the format for the generated response.
  4. Click Save & Preview.

Each time you click Preview, the LLM generates a new response with the selected format.