---
schema_version: "1"
id: 3a1c2b28e9a75cda8c120c872f20d799599da77d48e7ca5221aad2fb2e7279a8
title: About Agentforce Session Tracing
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/generative_ai_session_trace_about.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.generative_ai_session_trace_about.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: cb410a68770667248000635374615fc7f10faff3f1c4258a12f82719e8397345
description: "Agentforce session tracing captures details on agent interactions with users from start to finish. Agentforce session tracing ingests data from different sources (starting with reasoning engine logs) and combines everything under a session ID. The log provides detailed information into what happened during agent sessions: turn-by-turn interactions, reasoning engine executions, actions, prompt and gateway inputs/outputs, error messages, and final responses."
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# About Agentforce Session Tracing

Agentforce session tracing captures details on agent interactions with users from start to finish. Agentforce session tracing ingests data from different sources (starting with reasoning engine logs) and combines everything under a session ID. The log provides detailed information into what happened during agent sessions: turn-by-turn interactions, reasoning engine executions, actions, prompt and gateway inputs/outputs, error messages, and final responses.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with an Einstein for Sales, Einstein for Platform, Einstein for Service, Einstein 1 Service, or Einstein GPT Service add-on. To purchase add-ons, contact your Salesforce account executive.</td></tr></tbody></table>

For example, you can:

- Debug agent setup and configuration issue during build time.
- Learn why certain test cases failed during batch test
- Address why an agent isn’t able to handle a set of user questions and is going off topic.

Agentforce session tracing supports all types of agents. Use session trace data to observe, monitor, investigate, and troubleshoot agent events, incidents, and behavior patterns. Get insights by running queries and reports on the data captured in the session trace data model. Data is accessible via Data Model Objects (DMOs).